Public Record Requests
What is a Public Record?
Public Records are documents, papers, letters, maps, books, audio and video tapes, photographs, films, sound recordings, or other material regardless of physical form or characteristics, made or received pursuant to law or ordinance or in connection with the transaction of official business by the Department, which are used to perpetuate, communicate or formalize knowledge.
Requests and Fulfillment
Public records held by the Department of Financial Services are available upon request for inspection or copying pursuant to Chapter 119, Florida Statutes, and Article I, s. 24 of the State Constitution.
Some public records are already provided for the public on the Department of Financial Services website and are immediately available for viewing and downloading. For example, you can obtain copies of Agency Final Orders at this link:
Copies of Agency Final Orders.
Other records are not as readily available and will have to be located, reviewed for exempt or confidential information, and redacted if necessary. As such, the time to fulfill a public records request will vary depending upon the particular record or records requested and the volume of the request. Department personnel are committed to fulfilling your request as quickly and efficiently as is reasonably possible.
Common public record requests may be viewed here:
Fees for copies of public records are established in law. Depending upon the record, fees for copies may be either specific to the Department of Financial Services or may be based on the general fees established in the Public Records Act.
Some fees for copies of records of the Department of Financial Services are established in s. 624.501, Florida Statutes. For example, fees for copies of documents or records are 15 cents per page and certified copies of a document are $5.00 per certification. Other specific fees are provided in other Department statutes. For example, s. 633.111, Florida Statutes, provides that Fire Investigative Reports are $10.00.
Fees for copies of records that are not listed specifically in statutes administered by the Department are provided in s. 119.07(4), Florida Statutes, the general fee provision for copies of public records. Fees for those records generally are 15 cents per page for paper copies. Some requests, however, may be subject to a statutorily-authorized special service charge for extensive use of information technology resources or personnel services or both. Service charges are determined by the lowest paid employee assigned to assist in filling the public records request.
Any applicable charges will be invoiced and any charges must be paid prior to delivery of copies.
Making a Public Record Request
You can make your public record request in a variety of ways:
By E-Mail to:
By Regular Mail to:
The Public Records Unit
Florida Department of Financial Services
200 E. Gaines Street
Tallahassee, FL 32399-0307
By Telephone: 850-413-3149
By Fax: 850-488-3429
Public record requests do not have to be in writing and may be anonymous.