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CFO Sink Investigates St. Petersburg Funeral Home after Receiving Disturbing Complaints

1/26/2009

CONTACT: Jayme O’Rourke or Kevin Cate
(850) 413-2842
 
Emergency action taken after complaints of improper presentation of bodies
 
TALLAHASSEE —Florida Chief Financial Officer Alex Sink today announced she has ordered a St. Petersburg funeral home, which has been the subject of complaints regarding inappropriate presentation of bodies, to immediately cease from providing any embalming and refrigeration services.
 
Sink issued the emergency order last week against Morning Glory Funeral Chapel of St. Petersburg, located at 3301 5th Ave.  The emergency order is based on complaints from two families regarding funeral services last year. 
 
“Funeral homes should be comforting and assisting families, not adding to their suffering.  Instead, we have received complaints that are extremely disturbing,” said CFO Sink.  “We have issued this emergency order to protect consumers while we continue to investigate and ensure quality services are provided.”
 
CFO Sink oversees the Department of Financial Services, which licenses and regulates the funeral and cemetery industry through the Division of Cemetery, Funeral and Consumer Services.  The department received complaints from members of two families claiming that they saw fly larvae, or maggots, on their deceased loved ones’ bodies and that a foul odor emanated from the bodies during funerals.
 
Consumers wishing to file a complaint about this or another funeral home should visit www.MyFloridaCFO.com or call the CFO’s consumer helpline at 1-877-My-FL-CFO (1-877-693-5236).