The Division of Consumer Services helps consumers make informed insurance and financial decisions. Our dedicated and experienced staff are ready to assist you by answering
questions and providing assistance regarding any line of insurance. Our online resources and guides help consumers expand their insurance knowledge. Community education
programs are offered throughout the state to provide the public information on various insurance and financial topics. Consumer Assistance and Protection is our Mission.
- Director Tasha Carter
- Assistant Director John Venable
- Address Division of Consumer Services, 200 East Gaines Street, Tallahassee, FL 32399-0322
- Helpline: 850/413-3030
- Out-of-State Callers: 850/413-3089
Public Records Requests
Bureau Chief: Gordon McCleary
Our dedicated and experienced staff are continuously trained and informed about any changes that occur in the 26 different categories of insurance.
Bureau Chief: Hazel Muhammad
Provide information and technical expertise to DFS staff to better enable them to educate, serve and advocate on behalf of the citizens of Florida
Bureau Chief: Patricia Commander
Educate communities throughout the state on a variety of topics about insurance and financial issues in an effort to help them make informed financial decisions; and to
serve as a resource for information before and after disasters.