The Division of Consumer Services helps consumers make informed insurance and
financial decisions. Our dedicated and experienced staff are ready to assist you
by answering questions and providing assistance regarding any line of insurance.
Our online resources and guides help consumers expand their insurance knowledge.
Community education programs are offered throughout the state to provide the
public information on various insurance and financial topics. Consumer
Assistance and Protection is our Mission.
- Director Tasha Carter
- Assistant Director Patricia Commander
- Address Division of Consumer Services, 200 East Gaines Street,
Tallahassee, FL 32399-0322
- Helpline: 850/413-3030
- Out-of-State Callers: 850/413-3089
Public Records Requests
Bureau Chief: Kevin Elliot
Our dedicated and experienced staff are continuously trained and informed
about any changes that occur in the 26 different categories of insurance.
Bureau Chief: Hazel Muhammad
Provide information and technical expertise to DFS staff to better enable
them to educate, serve and advocate on behalf of the citizens of Florida