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Claims Information - Florida Policyholders - Florida Select Insurance Company ("Florida Select")

How do I report a new claim - Prior to expiration or cancellation of my Florida Select policy?

Please report all new claims to Florida Select in accordance with the company’s normal reporting procedure. If you need to file a new claim, you may call 888-700-0101.

What is the status of my pending claim - Prior to expiration or cancellation of my Florida Select policy?

If you need to find out the status of a pending claim with a date of loss that was prior to the expiration or termination of your Florida Select policy, you may contact Wimberly Claims Service using the below contact information:

Wimberly Claims Service
2303 Rogero Road
Jacksonville, FL 32211
Ph #866-678-7662
Fax #866-658-9797
Website: www.wimberlyclaims.com (you are now leaving the DFS website and opening a new browser window)

If I have already filed a claim with Florida Select, will the Rehabilitation affect the status of my claim?

No. To the extent possible, claims will be processed in the ordinary course of business.

How much will be paid on my claim?

The company’s rehabilitation status should not affect the payments on your claim.

There is a lawsuit being brought against me for bills that Florida Select should have paid. What should I do?

Notify Florida Select through the company’s regular claims filing procedures.

How do I file a new flood claim or check on the status of my pending flood claim?

If you need to file a new claim or check on the status of a pending flood claim, you may call National Flood Services, Inc. at 800-759-8656 and a consumer representative will assist you.

I am scheduled to attend mediation through the Florida Department of Financial Services Mediation Program. Will I still be able to go to mediation?

Yes. The company will continue to handle scheduled mediations.

I went to mediation through the Florida Department of Financial Services Mediation Program and my insurer and I entered into a settlement agreement. Is this agreement still binding?

Yes. The company will continue to process mediation settlements with oversight from the Receiver.

Is it too late to request mediation through the Florida Department of Financial Services Hurricane Mediation Program for a prior hurricane claim?

No. You still qualify. For additional information on the Florida Department of Financial Services Hurricane Mediation Program, click here.

For questions or comments regarding this website, please click here.