Consumer Alerts & Scams

Computer Scam: Many seniors are very good with computers and enjoy having access to the internet to stay in touch with friends and family. Unfortunately, many scam artists attempt to prey on unsuspecting seniors who are not as familiar with computers and are easily tricked into revealing personal financial information over the phone or through email. Read More...

The Home Security Scam: This scam involves replacing or installing a new home security system. The majority of the salespeople are not licensed to sell door to door. There are three phases to the contract: installation, monitoring and sales, and each person receives a part of the commission. During the sales pitch the consumer is not made aware of this and canceling the contract becomes a nightmare. The consumer is transferred several times during the process and typically will hang up out of frustration or is unsure whom they should talk to about canceling the agreement. More times than not, the time limit to cancel has expired and the consumer has to pay the monthly payments for the system. Read more...

The Jamaican Lottery Scam: The Jamaican Lottery scam targets elderly consumers under the guise of winning the lottery. The scam begins with a telephone call from area code 876, congratulating the consumer on winning the Jamaican Lottery. Once the caller convinces the consumer of their new-found wealth, the only thing left to do is claim the jackpot. To do this, the consumer is told they have to send money to cover fees and taxes associated with their winning. Read more...

The Grandparent Scam: This scam tugs at the heartstrings of seniors who have grandchildren. The caller identifies himself as your grandchild and states they have been arrested in another country and need money wired immediately, and please don’t tell mom or dad this will upset them. You wire the money, only to find out that your grandchild is safe. Read more...

The Fake Debt Collector Call: This scam involves phony debt collectors posing as attorneys or law enforcement officers demanding immediate payment on delinquent loans or on loans consumers received but for amounts they do not owe. Often times, consumers are threatened with lawsuits or arrests, if payments are not made. Read more...

National Sweepstakes’ Scam: A company calling themselves National Sweepstakes has contacted a senior consumer in South Florida claiming to require payments to the IRS in order to collect her $1 million-plus prize. Legitimate lotteries do not ask for money up front to collect winnings, and it should always be a red flag if you have been notified of winning a lottery for which you never submitted an entry. Read more...

Unclaimed Property Scam: A company calling themselves The Florida Department of Financial Restitution has been contacting consumers claiming to be on contract with the Department of Financial Services and trying to collect a $600 upfront fee to recover unclaimed property. There is no legal entity named The Florida Department of Financial Restitution, and consumers should not agree to this offer, sign a contract or send any money to the Florida Department of Financial Restitution. Read more...