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Division Director

Tanner Holloman

Assistant Director

Andrew Sabolic

Workers' Compensation
200 East Gaines Street
Tallahassee, FL 32399-0318
Workers' Compensation Claims
(800) 342-1741
Workers' Compensation Exemption/ Compliance
(850) 413-1609

Bureau of Employee Assistance and Ombudsman

Mailing Address: 200 East Gaines Street, Tallahassee, FL 32399-4225
Toll-Free: (800) 342-1741 Central Office: (850) 413-1610
Fax: (850) 413-1970 & (850) 413-1979
Email: wceao@myfloridacfo.com

Bureau Chief

  • Stephen Yon

Core Functions

  • Initiates contact with injured employees to discuss their rights and responsibilities and advises them of services available through EAO.
  • Educates and disseminates information to all system participants.
  • Assists system participants in fulfilling their statutory responsibilities.
  • Investigates disputes and facilitates resolution without undue expense, costly litigation or delay in the provision of benefits.
  • Provides reemployment services to eligible injured employees who are unable to return to work as a result of their work place injuries or illnesses.

Contact Information

Stephen Yon, Bureau Chief (850) 413-1786, Stephen.Yon@myfloridacfo.com
Margaret Howard
Injured Worker Helpline Team Supervisor & Reemployment Services for Injured Workers
(850) 413-1960, Margaret.Howard@myfloridacfo.com
Robert Abrego
Injured Worker Initial Contact Team Supervisor
(813) 221-6531, Robert.Abrego@myfloridacfo.com
John Bailey
Ombudsman Team Supervisor
(850) 413-1849, John.Bailey@myfloridacfo.com
Maryann Trout
Early Intervention Team
(850) 413-1637, Maryann.Trout@myfloridacfo.com
24 Hour Fatality Reporting 1-800-219-8953
Fax: 850-413-1979 DWCFatalityreport@myfloridacfo.com
Linda Hayes
Customer Service Supervisor & Medical Requests for Assistance (MRFA)
(850) 413-1861, Linda.Hayes@myfloridacfo.com
Mary Cilek
Reemployment Services for Injured Workers
(850) 413-1638, Mary.Cilek@myfloridacfo.com
Injured Worker Toll Free Helpline 1-800-342-1741
Injured Worker Email Questions wceao@myfloridacfo.com
Reemployment Services for Injured Workers Email Questions wcres@myfloridacfo.com
Central Office (850) 413-1610
Fax Numbers - Central Office (850) 413-1970, (850) 413-1979
Central Office mailing address Bureau of Employee Assistance
200 East Gaines Street
Tallahassee, Florida 32399-4225
District Office locations Go to field office map »

Florida Statutory References

  • Section 440.19, Regulates the procedure and time for filing claims, and all aspects of the claim resolution process
  • Section 440.191, Creates the EAO to inform and assist injured workers, employers, carriers, and health care providers in fulfilling their responsibilities under the Workers' Compensation Law
  • Section 440.192, Procedure for resolving benefit disputes
  • Section 440.491, Regulates the provision of Reemployment Services to injured workers

If you have additional questions you may contact us by email.