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Contact Us header image

The Division of Consumer Services is happy to assist you with your insurance questions and concerns. Below are 4 easy ways to reach us.


Our statewide toll-free helpline is available 8:00 am - 5:00 pm

    1-877-MY-FL-CFO (1-877-693-5236)

    Out of State Callers: (850) 413-3089

    The Florida Relay Service provides communications assistance to individuals with hearing, speech or vision disabilities and can be reached by dialing 711.


Our address is:

    Florida Department of Financial Services
    Division of Consumer Services
    200 East Gaines Street
    Tallahassee, FL 32399-0322

In Person

  • Our main office is located in Florida's capital, Tallahassee, at 200 East Gaines Street (the SE corner of the Monroe Street intersection) in the Edwin A. Larson building.


Our e-mail address is:



Public Records Request

If you need to request public records or public information, please call our document processing section at: (850) 413-3149.