- Keeping you informed is what it's all about
That's how some agents refer to the Florida Market Assistance Plan (FMAP).
FMAP is a free referral service designed to match consumers with agents and insurance companies writing new policies in Florida. The goal of this service is to assist consumers in obtaining property and casualty insurance coverage from authorized insurers in the private market.
FMAP helps agents and insurance companies identify potential clients via the following programs:
The online consumer referral program consists of an online database that matches people who are seeking property insurance with participating agents who may be able to write a policy outside of Citizens. Participating agents and insurers receive a nightly email notice from FMAP, alerting them to potential clients seeking coverage that matches their eligible policy criteria. Agents also can search the database at any time to identify potential customers.
The commercial referral program provides agent contact information to consumers seeking coverage for commercial residential or non-residential, marine or aircraft property insurance.
The policy data reports allow agents to review existing Citizens policies to identify policyholders with risks that may be eligible for placement with an authorized private insurer. In order to access these reports, agents must first complete a Policy Data Confidentiality Agreement.
There are two important restrictions of which agents interested in participating in FMAP should be aware: Participating agents are prohibited from using FMAP information to write a policy with Citizens; and cannot share FMAP information with anyone else, including other agents, for the purpose of writing a policy with Citizens.
To learn more about FMAP, register or access the confidentiality agreement, call 1.800.524.9023 or log on to www.FMAP.org.
The Department of Financial Services' Division of Consumer Services (Consumer Services) is available to answer questions and assist consumers in all lines of insurance, including homeowner's, health, auto, life and warranties. Consumer Services handles an average of 20,000 calls a month and can help agents and adjusters better serve their customers.
An online Insurance Library, consumer guides, and many other resources are available to help consumers make informed decisions, and these resources are available for agents, adjusters, and agencies to provide to customers.
Consumer Services has helped recover more than $13.5 million in claim payments and premium refunds so far this year for Florida consumers. The following two cases are examples where Consumer Services assisted consumers in getting claim payments:
To ask a question, request assistance, or file a complaint, please visit www.MyFloridaCFO.com/Consumers or call 1-877-MY-FL-CFO or 850-413-3089.
In today's challenging economy, business owners need to do more with less while expecting greater outcomes from their company finances. CFO Jeff Atwater is focusing on these real issues with a series of free small business workshops every Friday in October, which is Women's Small Business Month.
Agents and adjusters will have the opportunity to learn alongside other local business owners how to improve an existing small business or launch one. These "Financial Friday" workshops will be offered in Jacksonville, Orlando, Tampa, and Fort Lauderdale and will address how to be a successful entrepreneur, how to avoid common money mistakes, and how to certify a small business for women and minority contracts.
CFO Atwater is sponsoring these workshops to have a positive impact on the financial success of Florida's small businesses, which are the backbone of our state's economy.
Haven't started your business yet? Not a female business owner? That's OK. Any small business owner or entrepreneur is encouraged to participate.
All workshops are from 8 a.m. to 12 p.m. Event dates and locations are:
|Orlando - Friday, October 7, 2011
Orange County Schools District Office
445 West Amelia Street
Orlando, FL 32801
|Ft. Lauderdale - Friday, October 14, 2011
Nova Southeastern University
3301 College Avenue
Fort Lauderdale, FL 33314
|Tampa - Friday, October 21, 2011
Marshal Student Center
University of South Florida
4202 East Fowler Avenue, MSC 4100
Tampa, FL 33620
|Jacksonville - Friday, October 27, 2011
Ramada Conference Center - Mandarin
3130 Hartley Road
Jacksonville, FL 32257
For registration information, visit www.MyFloridaCFO.com/Consumers.