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Insurance Consumer Advocate

Sha'Ron James

Contact Us
Mailing: 200 East Gaines St.
Tallahassee, FL 32399-0308

For Consumer Assistance:
Contact the Division of
Consumer Services within the
Department of Financial Services

Online at
Consumer Services
Toll-free in Florida
Out of State
(850) 413-3089

Public Records Requests

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News, Media, Communications

Go to News Articles
Go to Press Releases/Op-Eds
Go to News, Media, Communications Archives

News Articles

1/20/2016 Commission, Senate Committee Push Transparency Forward Carol Gentry - WUSF News
1/19/2016 Florida Health Group to House Committee: Pass Balance Billing Legislation Allison Nielsen - Sunshine State News
1/19/2016 Balance Billing Measure Moves Ahead Despite Reservations Ryan Ray - Florida Politics
1/19/2016 Advocate welcomes 'great start' for ban on surprise bills, doctors wary Charles Elmore - Palm Beach Post
1/14/2016 Florida Hospital Association Rolls Out Transparency Website Lynn Hatter - WFSU
1/9/2016 Citizens policyholders face multiple 'opt out' notices Leila Miller - Miami Herald
1/8/2016 Balance Billing Proposal Gets Senate Sponsor Carol Gentry - Health News Florida
1/6/2016 Make sure Citizens' claims hold water The Sun Sentinel Editorial Board
12/17/2015 Balance Billing Solution Proposed Carol Gentry - Health News Florida
12/17/2015 Insurance consumer advocate proposes arbitration for billing disputes Christine Sexton - Politico Pro
12/17/2015 Ban 'balance billing' in emergencies, state advocate says Charles Elmore - Palm Beach Post
12/7/2015 Aetna, Humana say merger worth it despite fewer consumer choices Charles Elmore - Palm Beach Post
12/7/2015 Most insurers fail to respond to state advocate's request for water damage data Ron Hurtibise - Sun Sentinel
11/9/2015 State sheds hurricane-insurance customers Susan Jacobson - Orlando Sentinel
10/13/2015 Consumer advocate challenges insurers on water damage claims Ron Hurtibise - Sun Sentinel
10/5/2015 Surprise medical bills? Tell an Oct. 15 state forum. Help fix it Charles Elmore - Palm Beach Post
9/3/2015 Citizens defends proposed rate hike after questions raised News Service of Florida
9/2/2015 Insurance consumer advocate challenging Citizens rate increase request Charles Elmore - Palm Beach Post
9/2/2015 Florida's consumer advocate fights Citizens Property Insurance rate hike Jacksonville Business Journal - News Service of Florida


Press Releases/Op-Eds

2/4/2016 Advocacy in Action: End Surprise Medical Bills Insurance Consumer Advocate's Office
1/15/2016 Insurance Consumer Advocate's Forum: Informing Consumer Decisions: What is the FAIR Health Database? Insurance Consumer Advocate's Office
12/15/2015 Consumer Outreach Advisory - Miami Gardens Insurance Consumer Advocate's Office
11/16/2015 Consumer Outreach Advisory - Tallahassee Insurance Consumer Advocate's Office
10/21/2015 Consumer Outreach Advisory - Jacksonville Insurance Consumer Advocate's Office
10/15/2015 Insurance Advocate's Forum: Finding a Balanced Approach to Unexpected Medical Expenses Insurance Consumer Advocate's Office
10/7/2015 CFO Jeff Atwater's Dollars & Sense CFO Atwater's Press Office
10/5/2015 Florida's Insurance Consumer Advocate To Host Balance Billing Forum CFO Atwater's Press Office
9/28/2015 Consumer Outreach Advisory - Palm Beach Gardens, Ft. Lauderdale, and Delray Beach Insurance Consumer Advocate's Office
8/31/2015 Letter to Kevin M. McCarty, Commissioner re Citizens 2016 Proposed Rates Insurance Consumer Advocate's Office
8/25/2015 Florida’s Insurance Consumer Advocate Joins Twitter CFO Atwater's Press Office
7/28/2015 CFO Jeff Atwater Appoints Sha’Ron James as Florida’s Insurance Consumer Advocate CFO Atwater's Press Office