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Insurance Consumer Advocate

Sha'Ron James

Mailing: 200 East Gaines St.
Tallahassee, FL 32399-0318
Contact Us

For Consumer Assistance: Please contact the Division of Consumer Services within the Department of Financial Services online at Consumer Services or by phone at 1-877-MY-FL-CFO (1-877-693-5236), toll-free in Florida, and (850) 413-3089 from out of state.

Public Records Requests

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Insurance Consumer Advocate
Steve Burgess

Insurance Consumer Advocate Steve BurgessSteve Burgess received a B.S. in accounting from Florida State University in 1976 and a J.D. from the FSU School of Law in 1979. He served as Deputy Public Counsel for fifteen years and served as Insurance Consumer Advocate for a combined nine years under Commissioners Tom Gallagher and Bill Nelson.

Most recently, Steve has served as the Staff Director of the Senate Banking and Insurance Committee the past five years. On November 18, Chief Financial Officer Jeff Atwater appointed Steve to serve for a third time as Florida’s Insurance Consumer Advocate. Steve retired in the spring of 2015. The Advocate position is currently held by Sha'Ron James.