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Insurance Consumer Advocate

Sha'Ron James

Mailing: 200 East Gaines St.
Tallahassee, FL 32399-0318
Contact Us

For Consumer Assistance: Please contact the Division of Consumer Services within the Department of Financial Services online at Consumer Services or by phone at 1-877-MY-FL-CFO (1-877-693-5236), toll-free in Florida, and (850) 413-3089 from out of state.

Public Records Requests

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Money Service Business Workers' Comp Fraud
Work Group

The purpose of the work group is to review in depth the practices of the check cashing services industry that aid in workers' compensation premium fraud. Through research and hearings the work group shall identify the loopholes that allow "shell" construction companies to be established; evaluate the operation of check cashing services; identify any ambiguity related to enforcement of the laws governing these entities; and identify any potential revisions to the statutory framework to eliminate workers' compensation premium fraud.


  • Ashley Mayer - Director of the Office of Policy, Research, and Legislative Affairs
  • Robin Westcott - Insurance Consumer Advocate

Contact Us

  • Address: 200 East Gaines Street, Tallahassee, FL 32399-0319
  • Telephone: 850/413-2863

Workgroup Meeting Dates

Final Report of the Work Group

Legislative Presentation

House Insurance & Banking Committee


Research Documents

In the News