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Welcome to the Division of
Funeral, Cemetery and Consumer Services

The Division of Funeral, Cemetery and Consumer Services protects death care industry consumers purchasing preneed burial rights as well as those purchasing funeral and burial merchandise or services.  It also oversees licensed establishments, facilities, and cemetery grounds by conducting annual inspections.

The Division has established qualifications for professions and occupations in the death care industry. These professions and occupations include but are not limited to funeral directing, embalming, preneed sales and monument sales. Furthermore, the Division ensures death care professionals maintain their qualifications through continuing education courses and licensure renewal. Lastly, The Division ensures effective discipline for those licensees who have violated the law.

The death of a loved one is a traumatic event and often forces families to make funeral and burial decisions quickly. By visiting this website, consumers will be able to learn more about the industry and will then be able to make more informed choices that best fit their needs during this difficult time.

Consumers, Licensees and Applicants should visit our website to:

  • Read and view consumer help information and consumer videos to ensure that you are adequately informed before purchasing preneed funeral or burial goods or services

  • File a complaint against a deathcare industry licensee


Mission Statement

Our mission is to protect the health, safety and welfare of the public by licensing competent and trustworthy professionals and entities. We will conduct inspections, examinations and investigate complaints to ensure compliance
with Chapter 497, Florida Statutes.

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