There is Florida law regarding the registering and regulation of the “Navigator” position created by federal health care reform. The law states:
Navigators are required to adhere to strict security and privacy standards – including how to safeguard a consumer’s personal information. They are required to complete training by the federal government to be certified, will take additional federal training throughout the year, and will renew their federal certification yearly. All types of enrollment assisters – including Certified Application Counselors and agents/brokers – are required to complete specific training and are subject to federal criminal penalties for violations of privacy or fraud statutes, on top of any relevant state law penalties.
Individuals interested in becoming Navigators should contact the entities that are awarded Navigator grants by the Department of Health and Human Services (HHS) for potential employment opportunities. Navigators are not hired directly by the federal government or the Marketplace.
The training curriculum for Navigators is available on the Marketplace website - http://marketplace.cms.gov. Please know that completion of the federal navigator curriculum does not automatically qualify an individual to become a navigator.
Certified Marketplace Application Counselors are not required to be registered as a navigator by the Florida Department of Financial Services (DFS) as they are not regulated by DFS. If you are a certified Marketplace Application Counselor, please do not apply for registration as a Florida navigator.
If you are already registered in Florida as a navigator, you do not
need to re-apply, re-qualify, or re-register with the DFS. Please be sure to
check your registration status via your MyProfile account.
If you wish to access information from the Federal Government, such as information regarding the Federally-facilitated Marketplace or Health Insurance Exchange, please go to their website at http://www.healthcare.gov.
Agent/broker training for the Federally-facilitated Marketplace (FFM) is available online. Agents and brokers may begin their training immediately.
To start taking the training, please visit http://Marketplace.MedicareLearningNetworkLMS.com
In Part II, agents/brokers who wish to serve in the individual market may complete identity proofing on the CMS Enterprise Portal: https://portal.cms.gov/
Check out the information our Division of Consumer Services has on its website at: http://www.MyFloridaCFO.com/Division/Consumers/HealthReform.htm.
Please click here to view a current list of registered navigators.