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Division Director

Greg Thomas


Agent and Agency Services
200 East Gaines Street
Tallahassee, FL 32399-0318
Bureau of Licensing
(850) 413-3137
Bureau of Investigation
(850) 413-3136
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Known Issues with the MyProfile System

The Florida Department of Financial Services, Division of Agent and Agency Services, advises that it is currently performing system upgrades, which include the MyProfile system.

Some applications are unavailable and may prevent you from accessing your MyProfile account or completing certain tasks within your account. As we work to increase the efficiencies of our systems, please check back as there will be continuous upgrades being deployed. During these upgrades, if you are unable to complete a transaction that may result in a late or penalty fee, you will not be charged with these fees.

We appreciate your patience and apologize for any inconvenience this may cause you or those you represent; however, the system upgrades will help us provide better customer service in the future.

June 1, 2012