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Division of Agent and Agency Services



00-56 Mediator of Claims

Florida Statutes 627.7015 and 627.745 defines "MEDIATOR OF CLAIMS" as in any that filed with an insurer for personal injury in an amount of $10,000 or less or any claim for property damage in any amount, arising out of the ownership, operation, use, or maintenance of a motor vehicle, either party may demand mediation of the claim prior to the institution of litigation.

The department shall approve mediators and randomly selects mediators for these cases.

All mediators must file an application under oath to the department for approval (Mediator Application).

State Qualifications

Must be completed within the last four years:

  • Applicant must have successfully completed a 40 hours training program and successfully passed a final examination approved by the Florida Department of Financial Services (Link to approved training programs)  (Attach a copy of your certificate of completion); and
  • Possess a Masters or Doctorate degree in psychology, counseling, business, accounting, or economics (Attach an official copy of your transcript); or
  • Be a member of The Florida Bar (Attach a copy of your wallet-size license); or
  • Be licensed as a Certified Public Accountant (Attach a copy of your wallet-size license); or
  • Have actively engaged as a qualified Mediator for at least (4) years prior to July 1, 1990, certified family law or circuit court mediator in Florida with proof of mediation conducted during the four-year period; or possess similar qualifications from another state (Provide sufficient documentation to substantiate your training and experience).