Division of Agent and Agency Services
Protecting the Insurance-Buying Public by Licensing Competent and Trustworthy
Individuals and Entities and Expeditiously Investigating Alleged Violations
of the Florida Insurance Code
Licensure & Compliance
eAppoint
Frequently Asked Questions
Last updated: November 22, 2008
- What is eAppoint?
eAppoint is an electronic appointment system for submitting original appointments, appointment terminations and the renewal of appointments. eAppoint can be found at https://iportal.fldfs.com/eappoint/.
- Are appointment fees paid online?
Yes. Online payments must be made by Visa, Master Card, American Express, and Discover or by eCheck.
- Can we mail a check for payment?
No. eCheck is available online and works similar to paper checks.
- Are paper appointments accepted?
No. The department will not accept paper appointments, with the exception of bail bond appointments.
- During the eAppoint process, will a license number be required?
Yes. eAppoint requires you to provide the licensee’s Florida license identification number for each appointment. In the event that the type of appointment requires a supervising licensee, the license number of the supervising licensee must be provided also.
- I have entered a license number and eAppoint states that it doesn’t exist. How do I proceed?
You will need to contact the department at (850) 413-3137 for further assistance.
- What is the penalty for submitting a late original appointment?
Failure to file an original appointment within 45 days of the effective appointment date will result in a late fee of $250 for each original appointment. This fee must be paid by the appointing entity and may not be charged to the licensee.
- What is the penalty for submitting a late renewal appointment?
Failure to pay a renewal invoice by the last day of the renewal month will result in a late fee of $30 for each individual listed on the renewal invoice.
- Why can’t I pay and submit my renewal invoice prior to the renewal month?
Renewal invoices do not appear in eAppoint until the 1st day of the renewal month.
- Why can’t I terminate the appointment for an individual who is listed on the renewal invoice?
The individual must have his/her appointment terminated prior to the renewal month.
- If I forget my eAppoint password, how can I retrieve or change it?
If you have forgotten or lost your password, click My Account, and then click Retrieve lost password hyperlink located in the Common Tasks Menu. Upon entering your user name and clicking Submit, eAppoint will send you an email containing your user name and password.
