Mailing Address: 200 East Gaines Street,
Tallahassee, FL 32399-4228
Phone (850) 413-1613
Fax (850) 922-4475
E-Mail:
Workers.MedService@myfloridacfo.com
Need Assistance? Call our Customer Service line (850) 413-1613, fax or e-mail us.
Program Administrator - Eric Lloyd
Core Functions
- Health Care Provider certification pursuant to Section 440.13(3), Florida Statutes.
- Expert Medical Advisor certification pursuant to Section 440.13(9), Florida Statutes. Health Care Provider and Expert Medical Advisor database maintenance.
- Reimbursement dispute resolution pursuant to Section 440.13(7), Florida Statutes.
- Investigation and determination of healthcare provider utilization patterns, billing practices or violations of law or rules that may require penalties, pursuant to Section 440.13(8), (11) or (13), Florida Statutes.
- Development of Workers’ Compensation Reimbursement Manuals, in collaboration with the three-member panel, pursuant to Section 440.13(12), Florida Statutes.
- Provision of educational and technical support regarding the aspects of medical services in response to inquiries.
Contact Information
| Customer Service | (850) 413-1613, Workers.MedService@myfloridacfo.com |
| Eric Lloyd, Program Administrator | (850) 413-1689, Eric.Lloyd@myfloridacfo.com |
| Sr. Management Analyst I | (850) 413-1944, Lavounia.Bozman@myfloridacfo.com |
| HCP Certification | (850) 413-1613, Brenda.Copeland@myfloridacfo.com |
| EMA Certification | (850) 413-1613, Lori.Boyd@myfloridacfo.com |
| HCP Violations/Reimbursement/Billing Policy Clarification | (850) 413-1613, Beverly.Williams@myfloridacfo.com |
| Reimbursement Disputes | (850) 413-1613, Twan.Jackson@myfloridacfo.com |
| Reimbursement Manual Development Policy/Three Member Panel | (850) 413-1613,
Lynne.Metz@myfloridacfo.com Sam.Willis@myfloridacfo.com |
| Non-Payment Referrals or Inquiries | (850) 413-1613, Camy.McGriff@myfloridacfo.com |
Florida Statutory References
- Section 440.13(3), Stipulates health care providers must be certified to be eligible for reimbursement.
- Section 440.13(9), Provides for Expert Medical Advisor certification and delineates
- Section 440.13(7), Provides regulatory language to resolve reimbursement disputes
- Section 440.13(8) Provides for investigation of health care provider for overutilization and failure to adhere to practice parameters.
- Section 440.13(11) Provides for investigation of health care providers to determine overutilization, improper billing practices or violations of law or rules and resulting penalties.
- Section 440.13(13) Permits removal of physician from lists of those authorized to render medical care.
- Section
440.13(12) Establishes the three-member panel for development of
guides of maximum reimbursement allowances (reimbursement manuals).