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The Employee Assistance and Ombudsman Office was created by the Florida Legislature to inform and educate injured workers. We are also here to help you informally resolve any problems or disputes that might arise between the parties involved in your claim, and we can answer your questions about the workers’ compensation system. There is no charge for our services.
Questions? Need Help? Call (800)342-1741 or Email Us
Am I Covered? »
- Who needs workers' compensation coverage?
- Does my employer have coverage?
How To Report An Injury / Illness »
- Who do I report to?
- How long do I have to report?
- I need help reporting my claim
Education & Information »
- Injured Worker Brochure
- Injured Worker Workshop
- FAQs for Injured Workers
- Injured Worker Helpline
- Most commonly used forms
Benefits »
- Medical
- Lost Wages/Calculations
- Death Benefits
- Vocational Rehab
Can My Personal Information Be Protected? »
- Personal Records Exempt from Public Disclosure
- Occupational Groups Who Qualify for Exemptions
- How Do I Protect My Personal Information?
Injured Employee Updates
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The Division of Workers' Comp has developed several web-based benefit calculators »
The calculators can be used by anyone, but are specifically designed to assist injured employees in estimating their wage replacement benefits. They are highly interactive and will assist injured employees in understanding how temporary disability and impairment benefits are determined. To access these calculators, please visit the “Injured Employee” section of our web site. On the right side of the web page, you will find the icon to click for the Benefit Calculators.
In addition, the calculators include links to the relevant sections in Chapter 440, F.S., and Rule 69L, F.A.C, that further educate injured employees on wage replacement benefits.
If you have any questions, please contact Stephen Yon, Chief, Bureau of Employee Assistance and Ombudsman Office at (850) 413-1786 or Stephen.Yon@MyFloridaCFO.com.
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The University of South Florida’s SafetyFlorida provides Florida's small business owners with complimentary, confidential, and on-site safety consultation »
The least costly accident is the one that never occurs. The USF SafetyFlorida consultants are highly skilled and trained in OSHA regulations, yet cannot assess financial penalties. They can assist your small business with hazard identification, record keeping, education and training, and more. The courses may include:
• Accident and hazard prevention information
• Safety videos
• Safety management wizards that complete DWC-1 and OSHA 300 forms
• Safety and health training and education, including USF OSHA Training Institute Education Center information
To request your consultation, call 1-866-273-1105 or visit www.safetyflorida.usf.edu.
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EAO offers web services to injured workers »Many injured workers, and other persons with questions about workers' compensation often find it more convenient to ask their questions by e-mail. During FY 2008-09, the Employee Assistance and Ombudsman Office responded to 967 e-mail inquiries. This service is available to injured workers and the public at the following web address: wceao@myfloridacfo.com
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EAO Educates Injured Workers »During FY 2008-09, the Bureau of Employee Assistance and Ombudsman Office educated and provided assistance to 72,719 injured workers, including 8,823 who were Spanish speaking. Are you having a problem with your workers' compensation claim? Do you have questions about medical treatment or other benefits? Call 1-800-342-1741.
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EAO Assists Injured Workers »The Employee Assistance and Ombudsman Office secured $645,803 in indemnity benefits for 425 injured workers and obtained 879 medical authorizations from July 1, 2008 through June 30, 2009.