Division of Risk Management

Claims are assigned to either Unit 1, 2 or 3 based on the county in which the accident occurs.

Claims are assigned to the workers’ compensation specialist or workers’ compensation examiner within the unit according to the last name of the injured employee. Claims are assigned to a specialist if the injured employee misses more than 40 hours of work due to the injury. If the injured employee does not miss more than 40 hours or work, the claim is considered "medical-only", and the file is assigned to an examiner. (It is possible for the claim to initially be assigned to an examiner, and then transferred to a specialist when the injured employee is later disabled and unable to work.) All litigated claims are assigned to a specialist.

A list of the specialists and examiners, along with their portion of the alphabet are provided on the following page. Some of the alphabetic divisions of workload are for less than "whole" letters. For example, a staff member may be assigned the letters De – I. That staff member will be responsible for claims on which the injured employee’s last name begins with the letters "De" through the letter "I". Also included are staff’s phone extensions and E-mail addresses. To phone staff using suncom, dial 293 plus the extension. To call staff on a regular phone line, the area code and number is (850) 413- plus the extension. As to the E-mail addresses, we encourage communications dealing with work status, questions to individual staff, etc.