Contact Information - Southern Family Insurance Company ("Southern
Family")
Policy and Underwriting Related Inquiries
All inquiries relating to policy coverage, endorsements and cancellation of your Poe Coverage and Citizens Transition Coverage should be referred to your agent or the Citizens’ Tampa Service Center at
1-866-875-8877.
Citizens’ Tampa Service Center Hours of Operation are Monday - Friday from 8:00 A.M. - 5:00 P.M.
How do I contact the Receiver to get additional information regarding receivership processes, including additional information on liquidation?
You may contact the Receiver directly by using our “Contact Us” form on the website or
you may call the Receiver at 1-850-413-3081
(toll-free).
New and Pending Loss Claim Inquiries – FOR LOSSES INCURRED PRIOR TO JULY 1, 2006
All inquiries relating to claims for losses incurred prior to July 1, 2006, should be submitted
to the Florida Insurance Guaranty Association ("FIGA") per below:
Florida Insurance Guaranty Association
P O Box 14249
Tallahassee, Florida 32317 1-866-928-4310 (toll-free)
Hours of Operation are Monday - Friday from 8:00 A.M. - 5:00 P.M.
Additional information on FIGA is available on its website, www.figafacts.com
New and Pending Loss Claim Inquiries – FOR LOSSES INCURRED ON AND AFTER JULY 1, 2006 for Citizens Transition Coverage only.
Inquiries relating to claims for losses incurred on and after July 1, 2006, should be submitted to Citizens Property Insurance Corporation (“Citizens”) per below:
1-866-875-8869 (toll-free)
Hours of Operation are Monday - Friday from 8:00 A.M. – 5:00 P.M.
For questions or comments regarding this website, please click
here.
CONSUMER HELPLINE 1-800-882-3054
Division of Rehabilitation and
Liquidation · 2020 Capital Circle SE Alexander Bldg Ste
340 · Tallahassee, FL 32301-0110
· Legal Notices
Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing. Public records from the Department of Financial Services are available by request.
Public Records Request
