Division of Rehabilitation and Liquidation
How do I contact Magnolia?
Consumers with questions regarding Magnolia should refer to the contact numbers provided below.
Claim Inquiries, Billing Questions and Payment Status:
If you need to file a new claim or check on the status of a pending claim:
To file a new claim or check on the status of an existing claim, please call the Florida Insurance Guaranty Association ("FIGA") at 1-866-928-4310 (toll-free). Hours of operation are Monday are Friday from 8:00 AM to 5:00 PM, Eastern Time.
If you have policy related questions:
If you have questions about your premium refund or if you need a copy of your policy, you may contact the Receiver by calling 850-413-3081 or toll free at 1-800-882-3054 (for Florida residents only).
How do I contact the Florida Department of Financial Services which is the court-appointed Receiver of Magnolia?
You may contact the Receiver by using the "Contact Us" form within the Receiver's website at www.floridainsurancereceiver.org or by calling 1-850-413-3081 (toll free at 1-800-882-3054 for Florida residents).
I have recently changed my name or mailing address and need to update the company's records to make sure I receive any information mailed to me. What do I do?
It is the claimant's responsibility to notify the Receiver, in writing, if there is a change in their name or mailing address. When corresponding with the Receiver, be sure to reference Magnolia Insurance Company and your policy/claim number, which will allow the Receiver to associate your request with the correct claim and Receivership.
If you have recently changed your name or mailing address, please click here.
For questions or comments regarding this website, please click here.