Division of Rehabilitation and Liquidation

Claims Filing Process for Providers and Subscribers - DoctorCare, Inc. HMO ("DoctorCare")

If I am a former subscriber or provider of DoctorCare, how do I obtain a proof of claim form to file my claim against the estate of DoctorCare?

Providers and subscribers of DoctorCare will not be required to file a proof of claim form. On July 17, 2007, a motion was filed with the receivership court requesting permission to have all claims of the providers and subscribers of DoctorCare deemed as timely filed claims without the need for providers and subscribers having to complete and submit a proof of claim form. On July 19, 2007, the receivership court issued an order approving the Receiver's motion. To view the motion and order, please click here.

I am a provider that is owed money for services provided prior to December 1, 2006 or I am a subscriber that paid out of pocket expenses for services provided prior to December 1, 2006 that I thought would be reimbursed by DoctorCare. What do I need to do now?

Claims such as these are referred to as pre-insolvency claims. As stated above, the Receiver has received court approval to deem all claims of providers and subscribers as timely filed without the need of filing a proof of claim form with the Receiver. As a result, providers and subscribers will not be required to file a proof of claim form to have their claims considered.

How will the Receiver determine the amount of my claim as a former provider or subscriber of DoctorCare?

The Receiver will evaluate the claims of providers and subscribers based on information within DoctorCare's company records and as a result of invoices that have been submitted to the Receiver's offices.

I am a provider or subscriber of DoctorCare and I have some invoices that I did not previously provided to DoctorCare or the Receiver. What should I do with these invoices?

If you are a provider or subscriber of DoctorCare who has outstanding invoices for previously provided services or incurred expenses that should have been paid for by DoctorCare and you have not previously submitted that information to DoctorCare or the Receiver's office, please mail your unpaid invoices to the Receiver by the claim filing deadline of December 3, 2007 using the following address:

I am a creditor of Doctorcare (other than a provider or subscriber) that is owed money for good and services provided prior to December 1, 2006 that were supposed to be paid by DoctorCare. What is the procedure for filing my claim?

Claims for services or goods provided to DoctorCare (other than a provider or subscriber) prior to December 1, 2006 must be filed with the Receiver using a proof of claim form. For more information on the proof of claim filing process for creditors other than providers and subscribers, please click here.

What is the procedure for the filing and evaluation of a claim?

The procedure for the filing and evaluation of claims in a receivership is set out in Part I, Chapter 631, Florida Statutes. Assuming there are sufficient assets in the receivership, the Receiver will evaluate claims in order of their priority as set out in Section 631.271, Florida Statutes. This statute establishes a system of priorities in paying claims. When the evaluation process has been completed, the Receiver will file a report with the Court setting out our recommendations as to the amounts, if any, which should be allowed on each of the claims evaluated. Notice of the Receiver’s recommendations and the deadline for filing any objections to the recommendations will then be provided to the claimants. It is unlikely that claimants will receive any correspondence or other communication from the Receiver until that time unless the Receiver has questions regarding the claim which has been filed. This is because the Receiver is trying to minimize the claims’ processing costs in order to maximize potential distribution to the claimants.

During the claims evaluation period, the Receiver also commences litigation and/or takes whatever other action is necessary to collect and maximize the assets of the receivership estate. Please note: it may be several years before distributions, if any, are made in this receivership. Distributions of assets are made on a pro rata basis in accordance with the priority of claims which is set out in Section 631.271, Florida Statutes. Those whose claims fall into lower priorities are paid only if there is money left after paying the higher priority claims. It is too early in the receivership process for the Receiver to provide any estimate as to the timing and/or the pro rata percentage of the distributions, if any, which may be made in this receivership.

I am a provider who has provided services on or after December 1, 2006 to a former subscriber of DoctorCare. Who is responsible for paying these bills?

All claims for medical services provided to a former DoctorCare member on or after the liquidation date of December 1, 2006 are the responsibility of the HMO to which the subscriber was assigned on December 1, 2006.

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