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Volume 4 Number 7 February 16, 2007 |
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CONSUMER
SERVICES HELPLINE
800-342-2762 |
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Dear Floridian:
This week I was delighted to announce that an amazing
public servant, General Bob Milligan, has accepted the position of Insurance
Consumer Advocate. General Milligan is a retired three-star General who
served in the United States Marine Corps for almost 40 years. He also
served for eight years as the Comptroller of our state.
General Milligan and I share the same vision for the
Insurance Consumer Advocate’s office: for Floridians to have a stronger
voice when it comes to insurance matters in this state. Together, we will
work to increase the effectiveness of the Insurance Consumer Advocate as a
representative of the people.
Floridians deserve a strong consumer advocate who will
go head-to-head with the insurance companies seeking unfair rate increases.
But we see the insurance consumer advocate as much, much more. We need a
consumer advocate who will be proactive in finding insurance solutions in
other areas, such as expanding access and affordability of health insurance
in Florida. A strong insurance consumer advocate would also be able to call
attention to insurance companies operating in bad faith, using deceptive
sales practices or misleading consumers.
Please remember: if you have any questions on insurance
or finance issues, you may call our consumer helpline at 1-800-342-2762.
Trained consumer specialists are available to help you with your concerns.
Sincerely,

Alex Sink
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CFO ALEX SINK ANNOUNCES GENERAL MILLIGAN
AS INSURANCE CONSUMER ADVOCATE
Florida Chief Financial Officer Alex Sink announced General and former
Comptroller Bob Milligan as Florida’s Insurance Consumer Advocate. General
Milligan will formally assume his new role in time for the Legislative
Session, starting March 6, 2007.
“I’m so honored that General Milligan has agreed to return to public service
as Florida’s Insurance Consumer Advocate,” said CFO Sink. “He will be a
strong advocate for the people and is a role model of integrity, honesty and
accountability in government.”
“I’m looking forward to working on behalf of Floridians as their Insurance
Consumer Advocate,” said General Milligan. “Together, the CFO and I want
Floridians to have a stronger voice when it comes to insurance matters in
this state.”
General Bob Milligan, Insurance Consumer Advocate—General Milligan
was elected Florida's Comptroller from 1994 until 2002. General Milligan
served in the U.S. Marine Corps for 35 years, rising to the rank of
lieutenant general (3 stars). While a member of the Florida Cabinet, General
Milligan helped create the current position of Chief Financial Officer.
Throughout his service, he was known for doing what was right and putting
people ahead of politics.
CONTINUED
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Alex Sink
Chief Financial Officer
State of Florida |
STATES
DISCUSS REGIONAL CATASTROPHE FUND
This Thursday, I traveled
to the National Association of Insurance Commissioners’ (NAIC) Multi-State
Catastrophe Fund meeting in Atlanta. The meeting was called by insurance
commissioners from various states to discuss the critically important issue
of a regional catastrophe fund that could serve as a financial “backstop”
for states confronting large-scale catastrophes.
Representatives of Louisiana, Mississippi, Alabama and other coastal states
discussed and reflected upon their states’ experience dealing with Hurricane
Katrina and its aftermath. Other states, such as Nebraska and Rhode Island
discussed the catastrophes affecting their residents. There were informative
presentations the cost and scope of regional catastrophes (hurricanes,
earthquakes), mitigation science and the benefits of mitigation, the history
of NAIC’s advocacy for a national catastrophe program, the NAIC interstate
insurance compact, and the structure and governance of a multi-state
catastrophe fund compact.
While there, Florida Insurance Commissioner Kevin McCarty and I spoke with
regulators, insurance companies, reinsurance companies and other
stakeholders about how we could bring the coastal states together to help
stabilize our insurance markets. It was invaluable to speak directly with
elected insurance commissioners from other states about our need to find
long-term solutions to the current crisis in the property insurance market.
It will be difficult, but not impossible, for us to develop this initiative
with other states. In the coming months, I look forward to keeping you
updated on the progress of a regional catastrophe fund.
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Alex Sink
Chief Financial Officer
State of Florida |
CFO
WEIGHS IN ON AUTOMOBILE INSURANCE
CFO Alex Sink delivered Friday the following letter to
Commissioner Kevin McCarty regarding the recent hearing on education and
occupation as rating variables in automobile insurance policies:
February 16,
2007
Mr. Kevin
McCarty
Insurance Commissioner
Office of Insurance Regulation
200 East Gaines Street
Tallahassee, FL 32399
Dear
Commissioner McCarty:
Thank you for holding a hearing last
week to evaluate how education and occupation are currently being used as
rating factors in automobile insurance policies. I share your concern that
these factors have the potential to unfairly discriminate against minority
or low income residents of our state and respectfully request your careful
consideration of testimony presented by Mr. Stephen Alexander of the
Insurance Consumer Advocate’s Office.
In particular, I respectfully request
your attention to the following recommendations:
CONTINUED
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SECOND MEETING OF THE WINDSTORM
MITIGATION STUDY COMMITTEE HELD
The second meeting of the legislatively-created
Windstorm Mitigation Study Committee was held on Thursday, February 15, 2007, in Tallahassee.
The committee was created as a result of House Bill 1A, passed recently by
the Florida Legislature during Special Session. The committee is comprised
of eight members, with two appointments each from the Governor, Chief
Financial Officer, Senate President and Speaker of the House. The following
Floridians have been appointed to the committee:
• Garrett Walton, Chair (Governor) • Bill Coffey, Services Director of Home Services, Home Depot (Governor) • Mr. James Ayotte, Florida Manufactured Housing Association (Chief
Financial Officer) • Mr. Ed Dees, former Business Manager for Ironworkers, Local #397 (Chief
Financial Officer) • Mr. Michael Aranda, EH Building Group II, LLC (Senate President) • Mr. Stephen C. Burgess, Office of Public Counsel (Senate President) • Deirdre Finn, Meridian Strategies, LLC (Speaker of the House) • The Honorable Trey Traviesa, Florida House of Representatives (Speaker of
the House)
The committee is charged with analyzing short- and long-term solutions and
programs that address the need to immediately and effectively mitigate homes
in Florida. A final committee report, including legislative recommendations,
is due to the Governor, Chief Financial Officer, Insurance Commissioner,
Senate President and Speaker of the House by March 6, 2007. Floridians can
learn more about the committee, its duties and upcoming meetings at
http://www.WindstormMitigationStudyCommittee.org.
Floridians interested in hurricane mitigation are encouraged to attend the
meetings.
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CFO SINK RESTRICTS PUBLIC ADJUSTERS FROM
COLLECTING FEES ON RESIDENTIAL PROPERTY DECLARED A TOTAL LOSS
Florida Chief Financial Officer Alex Sink has issued an
emergency rule prohibiting public insurance adjusters from collecting fees
on contracts with policyholders whose homes were destroyed earlier this
month by tornadoes if there is no dispute with the insurance company that
the home is a total loss. The emergency rule, issued last Friday to cover
policyholders in Lake, Seminole, Sumter and Volusia counties affected by the
Feb. 2 tornadoes, also gives homeowners 14 days to rescind a public adjuster
contract without penalty.Public adjusters are not
affiliated with any insurance company and are hired by the consumer for a
fee, which is usually a percentage of the claim payment. The emergency rule
can be viewed at
http://www.MyFloridaCFO.com/Agents/Emer-Rules/Emerg_Rule_Torn-Pub-Adj_02_07.pdf.
To find out more about public adjusters or get help with filing an insurance
claim, call the Department of Financial Services at 1-800-22-STORM
(1-800-227-8676) or log on to www.MyFloridaCFO.com.
“Public adjusters provide a service when consumers feel
they cannot negotiate with their insurance company on their own,” CFO Sink
said. “We simply want to make sure that no one takes advantage of the
financial and emotional turmoil these victims are facing.”
CONTINUED
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CFO ALEX SINK
OFFICE OF CABINET AFFAIRS
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NEW LEADERS: THE FLORIDA
CABINET
In November, 2006, Florida voters changed the face
of leadership in Tallahassee when they elected a new Governor, Attorney
General, Chief Financial Officer and Agriculture Commissioner.
Florida Crossroads takes a more personal look at the new and
familiar faces in part one of our series, New Leaders: The Florida
Cabinet.
Air Dates and Times on PBS Stations:
City |
Stations |
Times and Dates |
| Cocoa |
WBCC-68 |
Thursdays, 8:00 p.m.
Saturdays, 1:30 p.m. |
| Daytona Beach |
WCEU-15 |
Sunday, 10:00 a.m. |
| Ft. Myers |
WGCU-30 |
Saturdays, 4:00 p.m. |
| Gainesville |
WUFT-5 |
Sundays, 12:00 p.m. |
| Jacksonville |
WJCT-7 |
Tuesdays, 2:30 p.m. |
| Miami |
WLRN-17 |
Saturdays, 6:00 p.m. |
| Miami |
WPBT-2 |
Sundays, 1:30 p.m. |
| Orlando |
WMFE-24 |
Sundays, 9:30 a.m. |
| Panama City |
WFSG-56 |
Thursdays, 7:00 p.m.
Sundays, 10:00 a.m. |
| Pensacola |
WSRE-23 |
Sundays, 12:00
p.m. |
| Tallahassee |
WFSU-11 |
Thursdays, 8:00 p.m.
Sundays, 11:00 a.m. |
| Tampa |
WEDU-3 |
Sundays, 1:30 p.m. |
| Tampa |
WUSF-16 |
Sundays, 7:00 a.m. |
| West Palm |
WXEL-42 |
Sundays, 7:00
a.m. |
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