Volume 1 Number 35
August 30, 2004










TEXT VERSION



Several weeks after category 4 storm Charley caused the deaths of 25 people, an estimated $7.4 billion in insured losses and nearly 150,000 people to ask FEMA for assistance, a community prayer service was held for residents in Port Charlotte. Muslim, Jewish and Christian religious leaders gave inspirational talks to the 600-plus residents, and Franklin Graham, evangelist son of Billy Graham, delivered the keynote  message.

My thoughts and prayers are with the victims, volunteers and professionals who are working to make this recovery as efficient and effective as possible.

 My best,

 


Twelve years ago this month, Hurricane Andrew hit Homestead and became the costliest natural disaster in U.S. history. I served as Florida's Insurance Commissioner when Hurricane Andrew made landfall.

Sadly, on this anniversary, thousands of Floridians again are suffering the aftermath of another catastrophic storm.

On August 13, Hurricane Charley mapped a destructive course from Sanibel Island through Fort Myers, Punta Gorda, Arcadia, Lakeland, Orlando and Daytona Beach.  The destruction is overwhelming, and so are the emotions and hardships those residents and business owners are facing.

But there is good news.  Because of what we learned from Hurricane Andrew, the victims of Hurricane Charley can look forward to rebuilding their lives and their businesses more quickly and with more coordinated assistance than before.

After Hurricane Andrew, it took weeks for relief supplies to be delivered and utilities to be restored. Fraud and price gouging were rampant.  And, it was months before any reliable estimates were available on damages, both insured and economic. 

This time, truckloads of water, food and other relief items were on the way before Hurricane Charley came ashore.  Utility companies were immediately working to restore power, and recovery crews were removing trees and debris within hours of the storm’s landfall.  Insurance specialists were dispatched the next day to expedite the filing of insurance claims, and teams of investigators were on-scene, creating a visible force against any would-be scam artists. 

Perhaps more importantly, the response and coordination among federal, state and local officials has been tremendous.

Another stark contrast between Hurricane Andrew and Hurricane Charley is that Florida’s insurance industry is better prepared financially.

In the years before Hurricane Andrew, residential and commercial development had popped up along our shorelines and in our cities and towns.  Every home and business was in search of property insurance protection and insurance companies were issuing policies hand over fist to keep up with the demand.  At the time, Florida’s property insurance market was one of the most active and competitive in the nation.

In Hurricane Andrew’s wake, companies that took in $11 billion in premium the previous 20 years paid out $16 billion in insured losses, leaving over one million homeowners nearly stranded without insurance coverage. 

Today, insurance companies are backed by a $15 billion Florida Hurricane Catastrophe Fund and are reserved to handle up to a $50-billion storm.  An insurer of last resort is also in place. Citizens Property Insurance Corporation provides insurance to those with nowhere to turn to for coverage.
Undoubtedly, we will learn new lessons from Hurricane Charley.  But because of what we learned from Hurricane Andrew -- that insurance companies, individual citizens, and government officials at all levels are responsible for preparing for the immense costs of a major natural disaster -- we can all look forward to a faster recovery from Hurricane Charley.  

Pensacola from the bay is our skyline for August.                                     


GALLAGHER GIVES HURRICANE CHARLEY STATUS REPORT

Florida’s Chief Financial Officer Tom Gallagher today joined area legislators, including incoming House Majority Leader Andy Gardiner, in a tour of storm-affected areas in Orange County and provided an update on the Department of Financial Services’ response to victims of Hurricane Charley.

“Local, state and federal officials, in addition to the many volunteer organizations, should be applauded for their quick and effective response to Hurricane Charley,” said Gallagher, who served as Insurance Commissioner during Hurricane Andrew.  “Storm victims need all the help they can get to start rebuilding their homes and lives, and we’re here to help.”  CONTINUED


 

CFO GALLAGHER ANNOUNCES ARREST OF UNLICENSED ADJUSTER, WARNS REPORTS HAVE LED TO SEVERAL INVESTIGATIONS

Florida’s Chief Financial Officer Tom Gallagher announced that an unlicensed adjuster seeking contracts with victims of Hurricane Charley was arrested on Sanibel Island.  He also warned that the Department of Financial Services is investigating reports of other unlicensed adjusters working in storm-devastated communities in central and southwest Florida.

“It is unfortunate, but disasters bring out the best and the worst in people,” Gallagher said. “Storm victims must be sure that they are dealing with a legitimate adjuster and verify that by calling the department’s storm helpline.”

Gallagher, who was Florida’s Insurance Commissioner when Hurricane Andrew struck in 1992, said he hopes that the quick and visible mobilization of department fraud investigators to storm-damaged communities will work as a deterrent to unlicensed activity.   CONTINUED


 

 

 

GALLAGHER AND BRONSON JOIN SEARS, UNITED WAY OF FLORIDA, K.I.D.S, INC., FOR HANDS-ON HURRICANE RELIEF

Florida’s Chief Financial Officer Tom Gallagher and the state’s Agriculture and Consumer Services Commissioner Charles Bronson joined Sears, Roebuck and Co., United Way of Florida, and Kids in Distressed Situations (K.I.D.S) in announcing that more than $1 million of merchandise and funding will be donated to individuals, families and communities who were devastated by Hurricane Charley.

“Storm victims need all the help they can get to start rebuilding their homes and lives,” Gallagher said.  “This incredible donation provides immediate, direct assistance to Florida families.”

Added Bronson: “For the countless victims of the hurricane who lost their homes and have been able to salvage few, if any, personal belongings, this contribution will be invaluable.”  CONTINUED


 

GALLAGHER REMINDS HURRICANE VICTIMS HOW TO SEEK HELP FOR INSURANCE QUESTIONS AND PROBLEMS

Florida’s Chief Financial Officer Tom Gallagher reminded victims of Hurricane Charley that the Department of Financial Services is available to assist affected Floridians over the phone or in person.

“Our hurricane hotline remains available at 1-800-22-STORM,” Gallagher said.  “Whether you need help contacting your insurance company, filing a claim or resolving a complaint, DFS staff are on the ground in the impacted communities ready to help.”     CONTINUED


 

 

GOVERNOR, CABINET GIVE STORM VICTIMS 60-DAY GRACE PERIOD ON INSURANCE PREMIUM PAYMENTS, NONRENEWALS

The State Cabinet approved a measure recommended by Florida’s Chief Financial Officer Tom Gallagher to impose a 60-day grace period on premium payments and nonrenewals for homeowners insurance, in the aftermath of Hurricane Charley.
“In the aftermath of Hurricane Charley, storm victims are busy putting their lives back together,” Gallagher said.  “The last thing they should have to worry about is making premium payments or losing coverage.”

Gallagher, who served as Insurance Commissioner during Hurricane Andrew, asked Governor Jeb Bush and other members of the Florida Cabinet, which also serves as the state’s Financial Services Commission, to authorize the measure giving the hardest-hit storm victims time to recover from the storm and file insurance claims, without having to worry about losing coverage. CONTINUED


 

 

GALLAGHER URGES FIRE SAFETY IN COLLEGES AND UNIVERSITIES

Advice follows deadly fraternity house fire at University of Mississippi

After learning of an early morning fraternity house fire at the University of Mississippi which killed three students, Florida’s Chief Financial Officer Tom Gallagher, who also serves as State Fire Marshal, is urging public and private colleges and universities in the state to advise students in on-campus housing about the dangers of fire.

In the last two weeks, representatives from Gallagher’s office have been hand-delivering instructional materials to schools statewide, including a fire-safety video message aimed at students living in dorms, fraternity and sorority houses, and off-campus housing.  Gallagher also urged college officials to include fire-safety instruction in orientation classes. CONTINUED


 

 

 

NEW VOICE MAIL STOCK TIP SCAM IS WORTHLESS OFFER

You just checked your voice mail and it seems like the luckiest day of your life.  In an apparent case of mistaken identity, a caller has just given you an inside tip on a sure-fire stock deal.

But before you put your hard-earned savings into that little-known but soon-to-be booming investment, Florida’s Chief Financial Officer Tom Gallagher warns that you should take a second look. You could be about to fall for a new twist on an old con.

“The people behind the messages intend to profit by hyping the stock, driving up its price, then selling and leaving victims with losses,” Gallagher said, and reminded investors to be cautious about any investment.  “If it sounds too good to be true, it probably is.”  CONTINUED


 

 

 

 

 

FLORIDA TO RECEIVE OVER $1 MILLION SETTLEMENT WITH DEUTSCHE BANK SECURITIES AND THOMAS WEISEL PARTNERS

Under the terms of settlements announced between securities regulators and Deutsche Bank Securities Inc. and Thomas Weisel Partners LLC, Florida stands to receive over $1 million upon final acceptance of the terms of the agreement, according to Florida's Chief Financial Officer Tom Gallagher and Don Saxon, Commissioner for the state's Office of Financial Regulation. The settlements result from allegations of conflicts of interest at brokerage houses where analysts recommended stocks due to improper influence from their investment banking colleagues.

The announcement follows an investigation of the two firms by a state securities working group, the U.S. Securities and Exchange Commission, NASD, Inc., and the New York Stock Exchange. The settlements are related to the April 2003 Global Settlement that ten other investment banks reached with the state, federal and industry regulators. CONTINUED