Undercovered

 

Florida Times Union
 

By URVAKSH KARKARIA
urvaksh.karkariajacksonville.com, (904) 359-4367

10/3/2005

 

Having your home wrecked by a hurricane is gut-wrenching. Finding out your home insurance doesn't cover much of the damage can prove financially crippling.

Hurricane Ivan blew out the front door of Don and Lois Muller's three-bedroom home in Gulf Breeze last year. Soon the storm surge poured into the home, about 300 feet from the beach, flooding it with three feet of water.

"We lost everything in the house," Don, 79, said.

To make matters worse, the Mullers -- transplants from New Hampshire -- didn't think they needed flood insurance. Their insurance agent didn't push the need for flood coverage, either.

Structural damage and ruined possessions ultimately cost the Mullers about $330,000, much of it in water damage.

The insurance company initially offered to pay about $2,700 in claims, eventually increasing the payout to nearly $20,000. The Mullers continue to pressure their insurance company to pay for more of the damage.


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Homeowners

Typically covers wind and fire damage and protects against theft. The insurance also generally protects against damage to swimming pools, detached garages and storage sheds.

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The major point of contention? While the wind blew out the doors and let in the water, Don Muller said the insurance company characterized it as flood damage rather than wind damage.

Every year thousands of Floridians find out too late they were undercovered or didn't have the right types of coverage to recoup all their losses from hurricane-related damage.


Beyond wind damage


While most people associate hurricanes with wind damage, it is the rain-related flooding that wreaks major havoc, insurance experts say.


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Flood

Protects against damage from storm surge, rising water and accumulation of rain water. Coverage is excluded under homeowners policies and many commercial property policies. --------------------------------------------------

But, typical homeowners insurance doesn't cover flood damage, which includes damage from storm surge, rising water and accumulation of rain water.

While mortgage lenders typically don't require homeowners who live outside a flood zone to get flood insurance, Mark Goldwich, public adjuster with Jacksonville-based Gold Star Adjusters, recommends getting it anyway.

"As a lot of people are finding out now, if you live in Florida you're in a flood zone," said Goldwich. "I can't tell you how many people in the Panhandle got substantial flood damage [from Ivan last year] and had no flood coverage."

While homeowners in Central Florida might not need flood insurance, in Jacksonville, "if you're close to the Intracoastal or the ocean or even the river, I would have flood insurance," Goldwich said.

Homeowners insurance typically covers wind and fire damage, and protects against theft, said Craig Dewhurst, a State Farm insurance agent.


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Ordinance or law

Damaged homes, especially older ones, that are rebuilt must be done so to meet current building codes. This insurance helps pay for the additional expense of meeting new codes. --------------------------------------------------

When buying a homeowners insurance policy, Dewhurst advises people to buy enough coverage to pay for 100 percent of the home's rebuilding costs.

Homeowners should also ensure their policy covers the cost of rebuilding the home at current rates, Goldwich said.

"There are still a lot of policies that only provide for the replacement cost, less depreciation," he said. "You will not be able to fix the home for what they give you."

Not all homeowners policies cover wind damage either. In high-risk areas such as oceanfront property, homeowners policies might not include wind coverage.

"If you live east of I-95 or A1A you may not be able to get wind insurance through a private carrier," Goldwich said.

In such cases, residents can get coverage from Citizens Property Insurance Corp., the private-insurer of last resort. Citizens by law must charge the highest premium in each county.


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ANNUAL PREMIUMS
Policy cost comparisons


Premiums on homeowners policies vary by region. Here's a sampling of annual premiums for a $200,000 frame-home built in 2000 without an alarm system, a $1,000 deductible and a $100,000 liability.

Beaches -- $1,190

Mandarin/Southside -- $916

Clay County -- $773

St. Johns County -- $996

Premiums for a flood policy for the same home located in a preferred flood zone in each of the four areas would cost $296 annually.


Source: Craig Dewhurst, State Farm


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Lessons learned


Pay attention to deductibles, industry experts warn.

A 2 percent wind deductible, for instance, applies to the amount the home is insured for and not the actual claim, said Jeff Grady, president and CEO of the Florida Association of Insurance Agents, which represents more than 1,300 independent agencies statewide.

"So if you had a $5,000 claim with a 2 percent deductible on a $200,000 home, you had a $4,000 deductible before anything is paid for," Grady said. "People need to be concerned and careful about how much they take on vs. how much they are leaving to have the insurance company pay for."

Just as drivers receive discounts on auto insurance for having airbags or car alarms, homeowners can receive savings on their policies by strapping down the roof, attaching braces on garage doors and installing hurricane shutters.

"If you've done things to mitigate the exposure of a hurricane to your property," Grady said, "you can qualify for hurricane mitigation discounts with almost all homeowners insurance companies that write in Florida."

In retrospect, Don Muller wishes he had flood insurance and advises others to get the coverage, just in case.

"Apparently a hurricane is a flood nowadays," he quipped, "and we're probably going to have more hurricanes and they'll evaluate 'em as a flood."