Florida's Insurance Consumer
Advocate and Division of Consumer Services to Host
Homeowner's Insurance Consumer Forum in Pensacola
April 18, 2013
TALLAHASSEE—Florida’s Insurance Consumer Advocate
Robin Smith Westcott and Department of Financial Services, Division of Consumer
Services are offering Pensacola homeowners an opportunity to share their
insurance claim experiences and improve the claim-handling process at an
Insurance Consumer Forum to be held on
April 23, from 6:30 p.m. to 8:30 p.m. at the Pensacola Association of Realtor
located at 107 W. Main Street, Pensacola, FL 32502.
The Pensacola forum is the fourth in a series to be held around the state
through May. Click
here for a full schedule.
Westcott is appointed by Florida Chief Financial Officer Jeff Atwater, who also
oversees the Department of Financial Services.
Most recently, Westcott has been a vocal advocate when it comes to
inappropriate use of consumer credit information to deny a claim; more consumer
protections for policyholders in Citizens Property Insurance Corporation, the
state’s insurer of last resort; and more disclosure for homeowners regarding
force-placed lender coverage.
Tasha Carter, Director of the Division of Consumer Services, will join Westcott
at the forums. The Division of Consumer Services operates the CFO’s Insurance
Consumer Helpline. Last year, the division received more than 325,000
consumer calls and helped recover more than $22.5 million for Florida
policyholders in claim payments and premium refunds.
Policyholders who need immediate assistance with an insurance-related issue
should call the toll-free Insurance Helpline at 1-877-My-FL-CFO (693-5236) or