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ICA SEAN SHAW DELIVERS PROPERTY INSURANCE RECOMMENDATIONS TO THE LEGISLATURE

Florida Insurance News

March 1, 2010

TALLAHASSEE - Florida Insurance Consumer Advocate Sean Shaw today delivered a report to legislative leadership detailing the recommendations collected from two property insurance roundtables aimed at improving the property insurance claims process for Florida consumers. Representatives from the insurance industry, public adjusters, property insurance loss appraisers, umpires and attorneys participated in the roundtables.

"These recommendations are designed to create consumer protections, while also promoting a healthy insurance market to serve Florida's insurance consumers." said ICA Sean Shaw. "We listened to consumers, consumer representatives, and heard from the insurance industry; I felt that these recommendations offer the best route towards efficient claims resolution."

The recommendations include:

  • Additional education for insurance adjusters
  • Open communication and transparency in the claims handling processes
  • Standards for the appraisal process along with licensure of property appraisers
  • Licensure of umpires and an impartial selection process for umpires
  • Ability to purchase comprehensive insurance policies

The Insurance Consumer Advocate is appointed by Florida Chief Financial Officer Alex Sink and is committed to finding solutions to insurance issues facing Floridians, calling attention to questionable insurance practices, promoting a viable insurance market responsive to the needs of Florida’s diverse population and assuring that rates are fair and justified.

Claims Dispute Resolution Roundtable & Alternative Dispute Resolution Roundtable Recommendations / Summaries March 2010

http://www.myfloridacfo.com/ica/docs/ICARoundtableReportMarch2010.pdf

Letter of Recommendations to the Florida Legislature from Sean M. Shaw, Florida Insurance Consumer Advocate March 1, 2010

http://www.myfloridacfo.com/ica/docs/ICAReportLettertoLeg%203-2010%20pdf.pdf

SOURCE: http://www.myfloridacfo.com/ica/news/PrsRls3-01-2010.asp