Division of Insurance Fraud
Strategic Plan 2009
The Division of Insurance Fraud concluded its Strategic
Plan Meeting on May 28, 2009. Prior to our meeting, we conducted a
rigorous analysis of the Division's outputs over the past several fiscal
years. The Division utilized the services of Dr. Scott Helzer, Florida
State University, to facilitate the process of the meeting.
The
Division of Insurance Fraud's Strategic Plan 2009 will serve as a
high-level road map, with strategic goals and objectives that address
the mission of the Division. Its main goal is to once again be ranked
the number one Fraud Division in the Nation. This document is the first
of its kind for the Division and reflects profound and far- reaching
changes to our investigative priorities and business practices. The
Division's efforts to remake and re-engineer itself continue and this
plan will serve as a primary guide to the new realities of the war on
insurance fraud and other financial crimes.
Now formalized, we will link our Strategic Plan with
strategic execution to include personnel realignment, office structure,
and the establishment of clear and concise performance measures which
have been developed and affirmed by the Division's lieutenants and
captains. It is recognized that executing strategy requires the work of
the entire Division, whereas strategic planning only requires the top
team. As we proceed, staff will schedule and hold regular strategy
review meetings to make adjustments where needed to respond to changing
trends and conditions.
Members will begin seeing the short term results of the
meeting very shortly. For example, we are finalizing the new Tips
Database policy and the Crime Intelligence Analyst Unit’s checklist.
This process alone will streamline the tip review and assignment process
and ensure that the most important and most solvable cases are assigned
and worked.
Click image above to view our
Strategic Plan
