Division of Insurance Fraud
Strategic Plan 2009
The Division of Insurance Fraud concluded its Strategic Plan Meeting on May 28, 2009. Prior to our meeting,
we conducted a rigorous analysis of the Division's outputs over the past several fiscal years. The Division utilized the services of
Dr. Scott Helzer, Florida State University, to facilitate the process of the meeting.
The Division of Insurance Fraud's Strategic Plan 2009 will
serve as a high-level road map, with strategic goals and objectives that address the mission of the Division. Its main goal is to once again be
ranked the number one Fraud Division in the Nation. This document
is the first of its kind for the Division and reflects profound and far-
reaching changes to our investigative priorities and business practices. The Division's efforts to remake and re-engineer itself continue and this
plan will serve as a primary guide to the new realities of the war on insurance fraud and other financial crimes.
Now formalized, we will link our Strategic Plan with strategic execution to include personnel realignment, office structure, and the establishment of clear and concise
performance measures which have been developed and affirmed by the Division's lieutenants and captains. It is recognized that executing strategy requires the work of the
entire Division, whereas strategic planning only requires the top team. As we proceed, staff will schedule and hold regular strategy review meetings to make adjustments
where needed to respond to changing trends and conditions.
Members will begin seeing the short term results of the meeting very shortly. For example, we are finalizing the new Tips Database policy and the Crime Intelligence Analyst Unit’s
checklist. This process alone will streamline the tip review and assignment process and ensure that the most important and most solvable cases are assigned and worked.
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Strategic Plan |
