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Division Director

Tanner Holloman

Assistant Director

Andrew Sabolic


Workers' Compensation
200 East Gaines Street
Tallahassee, FL 32399-0318
Workers' Compensation Claims
(800) 342-1741
Workers' Compensation Exemption/ Compliance
(850) 413-1609
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Health Care Provider Reporting and Billing Responsibilities

69L-7.602 Florida Workers’ Compensation Medical Services Billing, Filing and Reporting Rule.

(4) Health Care Provider Responsibilities.

(a) Bill Submission/Filing and Reporting Requirements.
1. All health care providers are responsible for meeting their obligations, under this rule, regardless of any business arrangement with any entity under which claims are prepared, processed or submitted to the insurer.
2. Each health care provider is responsible for submitting any form completion information and supporting documentation requested by the insurer that is in addition to the requirements of this rule and the applicable reimbursement manual, when it is requested, in writing, by the insurer at the time of authorization or upon receipt of notification of emergency care.
3. Each health care provider shall resubmit a medical claim form or medical bill with insurer requested documentation when the EOBR provides an explanation for the disallowed service based on the provider’s failure to submit requested documentation with the medical bill.
4. Insurers and health care providers shall utilize only the Form DFS-F5-DWC-25 for physician reporting of the injured employee’s medical treatment/status. No other reporting forms may be used in lieu of or supplemental to the Form DFS-F5-DWC-25.
a. The Form DFS-F5-DWC-25 does not replace physician notes, medical records or Division-required medical reports.
b. All information submitted on physician notes, medical records or Division-required medical reports must be consistent with information documented on the Form DFS-F5-DWC-25.
5. All medical claim form(s) or medical bill(s) related to authorized services shall be coded by the health care provider at the highest level of specificity and submitted to the insurer, service company/TPA or any entity acting on behalf of the insurer, as a requirement for billing.
6. Medical claim form(s) or medical bill(s) may be electronically filed or submitted via facsimile by a health care provider to the insurer, service company/TPA or any entity acting on behalf of the insurer, provided the insurer agrees.
7. When requested by the insurer, service company/TPA or any entity acting on behalf of the insurer, a health care provider shall send documentation that supports the medical necessity of the specific services rendered and any other required documentation pursuant to paragraph (4)(b) of this rule and the applicable reimbursement manual.
8. Each health care provider is responsible for correcting and resubmitting any billing forms returned by an insurer, service company/TPA or any entity acting on behalf of the insurer pursuant to paragraph (5)(j) of this rule.
9. Each hospital and ambulatory surgical center shall maintain its charge master and shall produce relevant portions when requested for the purpose of verifying its usual charges pursuant to Section 440.13(12)(d), F.S.
10. A health care provider shall bill multiple services, rendered on the same date of service, on a contiguous bill; provided however, nothing herein shall prevent a physician from selling, assigning or otherwise factoring a claim for the provision of pharmacy related services to a third party.

(b) Special Billing Requirements.
1. When anesthesia services are billed on a Form DFS-F5-DWC-9, completion of the form must include the CPT® code and the “P” code (physical status modifier), which correspond with the procedure performed, in Field 24D. Anesthesia health care providers shall enter the date of service and the 5-digit qualifying circumstance code, which correspond with the procedure performed, in Field 24D on the next line, if applicable.
2. When a Certified Registered Nurse Anesthetist (CRNA) provides anesthesia services, the CRNA shall bill on a Form DFS-F5-DWC-9 for the services rendered and enter his/her Florida Department of Health ARNP license number in Field 33b, regardless of the employment arrangement under which the services were rendered, or the party submitting the bill.
3. Recognized practitioners, except physician assistants, advanced registered nurse practitioners, certified registered nurse anesthetists, who are salaried employees of an authorized treating physician and, who render direct billable services for which reimbursement is sought from an insurer, service company/TPA or any entity acting on behalf of the insurer, service company/TPA, shall report and bill for such services on a Form DFS-F5-DWC-9 by entering the employing physician’s Florida Department of Health license number in Field 33b on the Form DFS-F5-DWC-9.
4. For hospital billing, the following special requirements apply:
a. Inpatient billing – Hospitals shall, in addition to filing a Form DFS-F5-DWC-90:
I. Attach an itemized statement with charges based on the facility’s Charge Master; and
II. Submit all specifically requested and additional documentation requested at the time of authorization; and
III. Bill professional services provided by a physician, physician assistant, advanced registered nurse practitioner, or registered nurse first assistant on the Form DFS-F5-DWC-9, regardless of employment arrangement;
IV. Make written entry “implant(s)” followed by the reimbursement amount calculated pursuant to Rule 69L-7.501, F.A.C., in Form Locator 80 of Form revision 2006 – ‘Remarks’ on the DFS-F5-DWC-90, or certification required pursuant to Rule 69L-7.501, F.A.C.
b. Outpatient billing – Hospitals shall in addition to filing a Form DFS-F5-DWC-90:
I. Enter the CPT®, HCPCS or workers’ compensation unique code and the applicable CPT® or HCPCS modifier code in Form Locator 44 on the Form DFS-F5-DWC-90, when required pursuant to the UB-04 Manual; and
II. Make written entry “scheduled” or “non-scheduled” in Form Locator 80 of Form revision 2006 – ‘Remarks’ on the DFS-F5-DWC-90, when billing outpatient surgery or outpatient surgical services; and
III. Attach an itemized statement with charges based on the facility’s Charge Master; and
IV. Submit all applicable documentation required pursuant to Rule 69L-7.501, F.A.C.;
V. Bill professional services provided by a physician or recognized practitioner on the Form DFS-F5-DWC-9, regardless of employment arrangement;
5. A certified, licensed physician assistant, and registered nurse first assistant who provides services as a surgical assistant, in lieu of a second physician, shall bill on a Form DFS-F5-DWC-9 entering the CPT® code(s) plus modifier(s), which represent the service(s) rendered, in Field 24D, and must enter his/her Florida Department of Health license number in Field 33b.
6. Ambulatory Surgical Centers (ASCs) shall bill as follows:
a. For dates of service up to and including 07/07/2010, ASCs shall bill on Form DFS-F5-DWC-9 using the American Medical Association’s CPT® procedure codes, or using the workers’ compensation unique procedure code 99070 with required modifiers and shall bill charges based on the ASC’s Charge Master except when billing for procedure code 99070.
b. For dates of service on or after 07/08/2010, Ambulatory Surgical Centers shall bill on Form DFS-F5-DWC-90 and shall enter the CPT®, HCPCS or workers’ compensation unique code and the applicable CPT® or HCPCS modifer code in Form Locator 44 for each service rendered. ASCs shall bill charges based on the ASC’s Charge Master except when billing for surgical implants, associated disposable instrumentation and applicable shipping and handling. ASCs shall use Revenue Center Code 0278 and workers’ compensation unique code(s) with required modifier(s) pursuant to Rule 69L-7.100, F.A.C., when billing for surgical implants, associated disposable instrumentation, and applicable shipping and handling pursuant to Rule 69L-7.100, F.A.C. ASC medical bills shall be accompanied by all applicable documentation or certification required pursuant to Rule 69L-7.100, F.A.C.
7. Home Health Agencies (HHAs) shall bill on Form DFS-F5-DWC-90.
a. For dates of service up to and including 07/07/2010, HHAs shall bill on letterhead or invoice.
b. For dates of service on or after 07/08/2010, HHAs shall bill on Form DFS-F5-DWC-90 and shall enter the CPT®, HCPCS or workers’ compensation unique codes and the applicable CPT® or HCPCS modifer code in Form Locator 44 for each service rendered.
8. Nursing Home Facilities shall bill on Form DFS-F5-DWC-90.
a. For dates of service up to and including 07/07/2010, Nursing Home Facilities shall bill on letterhead or invoice.
b. For dates of service on or after 07/08/2010, Nursing Home Facilities shall bill on Form DFS-F5-DWC-90 and shall enter the CPT®, HCPCS or workers’ compensation unique code and the applicable CPT® or HCPCS modifer code in Form Locator 44 for each service rendered.
9. Federal Facilities shall bill on their usual form.
10. Out-of-State health care providers shall bill on the applicable medical bill form pursuant to paragraph (4)(c) of this rule.
11. Dental Services.
a. Dentists shall bill for services on Form DFS-F5-DWC-11.
b. Oral surgeons shall bill for oral and maxillofacial surgical services on a Form DFS-F5-DWC-9. Non-surgical dental services shall be billed on Form DFS-F5-DWC-11.
c. When dispensing medications, dentists and oral surgeons shall submit charges on the forms specified in paragraphs 11.a. and 11.b. above.
12. Pharmaceutical(s), Durable Medical Equipment and Home Medical Equipment or Supplies.
a. When dispensing commercially available medicinal drugs commonly known as legend or prescription drugs:
I. Pharmacists shall bill on Form DFS-F5-DWC-10 and shall enter the NDC number, in the universal 5-4-2 format, in Field 9, with each segment separated by a dash (-).
II. Physicians, physician assistants, or ARNPs shall bill on Form DFS-F5-DWC-9 and shall enter the NDC number, in the universal 5-4-2 format, in Field 24D, with each segment separated by a dash (-). The workers’ compensation unique code DSPNS must be entered in addition to the NDC number in Field 24D. DME and medical supplies dispensed by a physician or recognized practitioner during an office visit must be billed on the DWC-9.
III. Hospitals shall bill on Form DFS-F5-DWC-90 using the appropriate revenue codes.
b. When dispensing medicinal drugs which are compounded and the prescribed formulation is not commercially available:
I. Pharmacists shall bill on Form DFS-F5-DWC-10 and shall enter the workers’ compensation unique code COMPD in Field 9.
II. Physicians, physician assistants or ARNPs shall bill on Form DFS-F5-DWC-9 and shall enter the workers’ compensation unique code COMPD in form Field 24D.
III. Hospitals shall bill on Form DFS-F5-DWC-90 using the appropriate revenue codes.
c. When dispensing over-the-counter drug products:
I. Pharmacists shall bill on Form DFS-F5-DWC-10 and shall enter the NDC number, in the universal 5-4-2 format in form Field 9, with each segment separated by a dash (-).
II. Physicians, physician assistants or ARNPs shall bill on Form DFS-F5-DWC-9, shall enter the NDC number in the universal 5-4-2 format, in Field 24D, with each segment separated by a dash (-).Medication dispensed by a physician or recognized practitioner during an office visit must be billed on the DWC-9.
III. Hospitals shall bill on Form DFS-F5-DWC-90 using the appropriate revenue codes.
d. When administering or dispensing injectable drugs:
I. Pharmacists shall bill on Form DFS-F5-DWC-10 and shall enter the NDC number, in the universal 5-4-2 format, in form Field 9, with each segment separated by a dash (-).
II. Physicians, physician assistants or ARNPs shall bill on a Form DFS-F5-DWC-9 and enter the appropriate HCPCS “J” code in form Field 24D. When an appropriate HCPCS “J” code is not available for the injectable drug, enter the NDC number, in the universal 5-4-2 format in form Field 24D with each segment separated by a dash (-).
III. Hospitals shall bill on Form DFS-F5-DWC-90 using the appropriate revenue codes.
e. When dispensing durable medical equipment (DME):
I. Pharmacists shall bill on Form DFS-F5-DWC-10 and shall enter the applicable HCPCS code in Field 21 on form revision 3/1/2009.
II. Physicians and recognized practitioners shall bill on Form DFS-F5-DWC-9, shall enter the applicable HCPCS code in Field 24D and attach documentation indicating the actual cost of the supply.
III. Hospitals shall bill on Form DFS-F5-DWC-90 using the applicable revenue codes.
IV. Home Medical Equipment Providers shall bill on Form DFS-F5-DWC-10 and shall enter the applicable HCPCS code in form Field 21 on form revision 3/1/2009.
f. When dispensing medical supplies which are not incidental to a service or procedure:
I. Pharmacists shall bill on Form DFS-F5-DWC-10 and shall enter the applicable HCPCS code in Field 21 on form revision 3/1/2009.
II. Physicians and recognized practitioners shall bill on Form DFS-F5-DWC-9, shall enter the applicable HCPCS code in Field 24D and attach documentation indicating the actual cost of the supply.
III. Hospitals shall bill on Form DFS-F5-DWC-90 under the applicable revenue codes.
IV. Home Medical Equipment Providers shall bill on Form DFS-F5-DWC-10 for DME supplies prescribed by a physician or recognized practitioner, and shall enter the applicable HCPCS code in Field 21 on form revision 3/1/2009.
g. Pharmacists who provide Medication Therapy Management Services shall bill for these services on Form DFS-F5-DWC-9 by entering the appropriate CPT® code(s) 99605, 99606 or 99607 that represent the service(s) rendered in form Field 24D, shall enter their Florida Department of Health license number in Field 33b and shall submit a copy of the physician’s written prescription with the medical bill.
h. Pharmacists and medical suppliers may only bill on an alternate to Form DFS-F5-DWC-10 when an insurer has pre-approved use of the alternate form. Forms DFS-F5-DWC-9, DFS-F5-DWC-11 or DFS-F5-DWC-90 shall not be approved for use as the alternate form.
13. Physicians billing for a failed appointment for a scheduled independent medical examination (when the injured employee does not report to the physician office as scheduled) shall bill worker’s compensation unique code 99456-CN on the DFS-F5-DWC-9.
14. Health care providers receiving reimbursement under any payment plan (pre-payment, prospective pay, capitation, etc.) must accurately complete the Form DFS-F5-DWC-9 and submit the form to the insurer.
15. Parties that are not physicians or recognized practitioners authorized by an insurer to render services reimbursable under workers’ compensation shall bill on their invoice or letterhead. These parties shall not bill using Forms DFS-F5-DWC-9, DFS-F5-DWC-10, DFS-F5-DWC-11 or DFS-F5-DWC-90 as an invoice.

(c) Bill Completion.
1. Bills shall be legibly and accurately completed by all health care providers, regardless of location or reimbursement methodology, as set forth in this section and paragraph (4)(b) of this rule.
2. Billing elements required by the Division to be completed by a health care provider are identified in Form DFS-F5-DWC-9-B (completion instructions) available at the following websites:
a. http://www.myfloridacfo.com/WC/pdf/DWC-9instrHCP_3-1-09.pdf when submitted by Licensed Health Care Providers;
b. http://www.myfloridacfo.com/WC/pdf/DWC-9instrASC_1-1-07.pdf when submitted by Ambulatory Surgical Centers for dates of service up to and including 03/21/10;
c. http://www.myfloridacfo.com/WC/pdf/DWC-9instrWHPM_1-1-07.pdf when submitted by Work Hardening and Pain Management Programs.
3. Billing elements required by the Division to be completed for Pharmaceutical or Medical Supplier Billing are identified in Form DFS-F5-DWC-10 (completion instructions) available at website: http://www.myfloridacfo.com/WC/forms.html.
4. Billing elements required by the Division to be completed for Dental Billing are identified in Form DFS-F5-DWC-11-B (completion instructions) available at website: http://www.myfloridacfo.com/WC/forms.html.
5. Billing elements required by the Division to be completed for Form DFS-F5-DWC-90 are identified in the UB-04 Manual, and as follows;
a. For Hospital billing, Form DFS-F5-DWC-90-B (UB-04) – B Completion Instructions, Rev. 1/1/2009 and subparagraph (4)(b)4. of this rule.
b. For Ambulatory Surgical Center billing, Form DFS-F5-DWC-90-C (UB-04) – C Completion Instructions, New 1/1/2009 and subparagraph (4)(b)6. of this rule.
c. For Home Health Agency billing, Form DFS-F5-DWC-90-D (UB-04) – D Completion Instructions, New 1/1/2009 and subparagraph (4)(b)7. of this rule.
d. For Nursing Home Facility billing, Form DFS-F5-DWC-90-E (UB-04) – E Completion Instructions, New 1/1/2009 and subparagraph (4)(b)8. of this rule.
6. A health care provider shall submit additional data elements or supporting documentation that are required by the insurer that have been requested in writing pursuant to paragraph (5)(b) of this rule.