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Consumers can submit a request for assistance with insurance products, including bonds, warranties and annuities, online.
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Before you sign a contract or write a check make sure that the company, broker or agent is licensed to do business in Florida.
Alerts
American Debt Settlement Solutions, Inc. (ADSS): The Consumer Financial Protection Bureau has filed a complaint in federal district court against Florida debt-relief company American Debt Settlement Solutions, Inc. (ADSS) alleging that the company misled consumers by charging illegal fees for their services. ADSS is accused of routinely charging illegal upfront fees for debt-relief services that rarely, if ever, materialized. Other charges include falsely promising to settle debts within a specific timeframe and enrolling consumers who were not likely to successfully complete their programs causing further debt. Read more…
Warranty Offer Alert: Floridians who have received a warranty offer from HomeServe USA Repair Management Corp. are urged to carefully review the offer for an “optional service plan.” The Miami-based insurance agency is reported to have mailed notices to 600,000 Florida residents in November 2012, and consumers are complaining that the notice looks like a bill from a government agency.The mailing asks the customer to send a check for $4.99 in the return envelope and agree to future checking account withdrawals to cover potential repairs to the homeowner’s water line. Click here for an article about the complaints.
The Division of Consumer Services has provided a list of suggestions to the National Association of Insurance Commissioners on steps to improve the recovery process for disaster victims, stating: “Every dollar spent on insurance must count, and policyholders must be able to count on their insurance coverage.” Click here to read the list of suggestions.
View additional Consumer Alerts and a list of common Fraud & Scams.
Other Resources
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- Get Lean
- Closed Professional Liability Claims Search
- Life Insurance Settlements
Rule Notices
NOTICE OF PROPOSED RULE DEVELOPMENT
RULE: 69J-8, F.A.C.
RULE TITLE: Alternative Procedure for Resolution of Disputed Sinkhole Insurance Claims
PURPOSE AND EFFECT: The purpose of the amendment will be to conform the rule to the present wording of Section 627.4074, F.S.
SUBJECT AREA TO BE ADDRESSED: All aspects of the Alternative Procedure for Resolution of Disputed Sinkhole Insurance Claims.
RULEMAKING AUTHORITY: 627.7074(8), F.S.
LAW IMPLEMENTED: 627.7074, F.S.
A rule development workshop was scheduled on Tuesday, April 9, 2013 at 200 East Gaines Street, Larson Building, Tallahassee, Florida. The record will remain open for 14 days following the workshop and will close at 5:00 pm on Tuesday, April 23, 2013. Please submit all written comments regarding the proposed rule development to Tasha Carter, Director, Division of Consumer Services, Department of Financial Services, 200 E. Gaines Street, Larson Building, Tallahassee, FL 32399-0321, (850) 413-5800 or Tasha.Carter@myfloridacfo.com.
Please click on the following link to view a draft of the proposed Rule Amendment.
