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Division Director

Tanner Holloman

Assistant Director

Andrew Sabolic


Workers' Compensation
200 East Gaines Street
Tallahassee, FL 32399-0318
Workers' Compensation Claims
(800) 342-1741
Workers' Compensation Exemption/ Compliance
(850) 413-1609
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Office of Medical Services

Mailing Address: 200 East Gaines Street, Tallahassee, FL 32399-4228
Phone (850) 413-1613
Fax (850) 413-1982
E-Mail: Workers.MedService@myfloridacfo.com

Program Administrator

  • Eric Lloyd

Core Functions

  • Health Care Provider certification pursuant to Section 440.13(3), Florida Statutes.
  • Expert Medical Advisor certification pursuant to Section 440.13(9), Florida Statutes. Health Care Provider and Expert Medical Advisor database maintenance.
  • Reimbursement dispute resolution pursuant to Section 440.13(7), Florida Statutes.
  • Investigation and determination of healthcare provider utilization patterns, billing practices or violations of law or rules that may require penalties, pursuant to Section 440.13(8), (11) or (13), Florida Statutes.
  • Development of Workers’ Compensation Reimbursement Manuals, in collaboration with the three-member panel, pursuant to Section 440.13(12), Florida Statutes.
  • Provision of educational and technical support regarding the aspects of medical services in response to inquiries.

Contact Information

Customer Service (850) 413-1613, Workers.MedService@myfloridacfo.com
Eric Lloyd, Program Administrator (850) 413-1689, Eric.Lloyd@myfloridacfo.com
Sr. Management Analyst I (850) 413-1950, Lavounia.Bozman@myfloridacfo.com
HCP Certification (850) 413-1898, Sam.Willis@myfloridacfo.com
EMA Certification (850) 413-1939, Beverly.Williams@myfloridacfo.com
HCP Violations/ Reimbursement/ Billing Policy Clarification (850) 413-1613, Beverly.Williams@myfloridacfo.com
Reimbursement Disputes (850) 413-1613, Twan.Jackson@myfloridacfo.com
Reimbursement Manual Development Policy/Three Member Panel (850) 413-1613, Lynne.Metz@myfloridacfo.com
Sam.Willis@myfloridacfo.com
Non-Payment Referrals or Inquiries (850) 413-1939, Beverly.Williams@myfloridacfo.com

Florida Statutory References

  • Section 440.13(3), Stipulates health care providers must be certified to be eligible for reimbursement.
  • Section 440.13(9), Provides for Expert Medical Advisor certification and delineates
  • Section 440.13(7), Provides regulatory language to resolve reimbursement disputes
  • Section 440.13(8) Provides for investigation of health care provider for overutilization and failure to adhere to practice parameters.
  • Section 440.13(11) Provides for investigation of health care providers to determine overutilization, improper billing practices or violations of law or rules and resulting penalties.
  • Section 440.13(13) Permits removal of physician from lists of those authorized to render medical care.
  • Section 440.13(12) Establishes the three-member panel for development of guides of maximum reimbursement allowances (reimbursement manuals).