Contact Information

How do I contact Magnolia?

Consumers with questions regarding Magnolia should refer to the contact numbers provided below.

Claim Inquiries, Billing Questions and Payment Status:

If you need to file a new claim or check on the status of a pending claim:

To file a new claim or check on the status of an existing claim, please call the Florida Insurance Guaranty Association ("FIGA") at 1-866-928-4310 (toll-free). Hours of operation are Monday are Friday from 8:00 AM to 5:00 PM, Eastern Time.

If you have policy related questions:

If you have questions about your premium refund or if you need a copy of your policy, you may contact the Receiver by calling 850-413-3081 or toll free at 1-800-882-3054 (for Florida residents only).

How do I contact the Florida Department of Financial Services which is the court-appointed Receiver of Magnolia?

You may contact the Receiver by using the "Contact Us" form within the Receiver's website at www.floridainsurancereceiver.org or by calling 1-850-413-3081 (toll free at 1-800-882-3054 for Florida residents).

I have recently changed my name or mailing address and need to update the company's records to make sure I receive any information mailed to me. What do I do?

It is the claimant's responsibility to notify the Receiver, in writing, if there is a change in their name or mailing address. When corresponding with the Receiver, be sure to reference Magnolia Insurance Company and your policy/claim number, which will allow the Receiver to associate your request with the correct claim and Receivership.

If you have recently changed your name or mailing address, please click here.