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Division Director

Sha'Ron James


Division of Rehabilitation and Liquidation
Alexander Bldg.,
2020 Capital Circle SE, Ste. 310
Tallahassee, FL 32301
1-800-882-3054

Contact Information
Sunshine State Insurance Company

To report a new claim:

In liquidation, the Florida Insurance Guaranty Association ("FIGA") is activated to help pay outstanding claims. The claims process will continue with the adjusting being performed by representatives of FIGA.

What is the Florida Insurance Guaranty Association?

The Florida Insurance Guaranty Association ("FIGA") is a nonprofit corporation statutorily created to provide a mechanism for the payment of claims when an insurance company is ordered liquidated.

FIGA is processing new covered claims. In order to file a new claim, you should contact FIGA at:

Florida Insurance Guaranty Association
P O Box 14249
Tallahassee, Florida 32317
1-800-988-1450 (toll-free)
Fax 1-850-523-1888
Hours of operation are Monday - Friday from 8:00 A.M. - 5:00 PM Eastern Time

To check on the status of an existing claim:

FIGA is handling the claims filed by Sunshine State policyholders prior to the company enterning recievership. please use the information above and contact FIGA at 1-800-988-1450 to check on the status of an existing claim.

Questions concerning transition policies:

Policyholders with questions about their transaition policies should contact their agents. Policyholders with questions concerning Heritage policy-related issues should contact Heritage. Their customer service phone number for former Sunshine State policyholders is 1-855-323-8040.

Questions concerning the Flood Insurance policies:

Policyholders with questions about their Flood Insurance policies should call American Bankers Insurance Company. Their customer service number is 1-800-423-4403.

Questions concerning the Builders' Risk policies:

Owners of Builders' Risk policies should contact their agents regarding replacement coverage. Builders' Risk policies cancelled on July 3, 2014.

Questions concerning premium refunds:

FIGA is processing premium refunds for policyholders not offered replacement coverage or opting to take advantage of the Transition Plan. If you have questions concerning return premium, you should contact FIGA at:

Florida Insurance Guaranty Association
P O Box 14249
Tallahassee, Florida 32317
1-800-988-1450 (toll-free)
Fax 1-850-523-1888
Hours of operation are Monday - Friday from 8:00 A.M. - 5:00 PM Eastern Time

Policyholders opting to take advantage of the Transition Plan with Heritage Property & Casualty Insurance Company ("HPCIC") should contact either their agents or HPCIC at 1-855-323-8140 concerning premium issues. The Transition Plan was approved by the Court on June 13, 2014. For details of the Transition Plan, please click here.