For Florida Policyholders:
How do I file a new claim or check on the status of a pending claim?
For losses which occurred prior to November 1, 2011: During liquidation, the Florida Insurance Guaranty Association (FIGA) steps in and handles the processing and payment of covered loss claims. You may contact FIGA by calling (800) 988-1450 or by mail at the following address:
Florida Insurance Guaranty Association
P.O. Box 14249
Tallahassee, FL 32317
FIGA pays covered claims up to a maximum of $300,000 per claim. For Homeowners claims, there is an additional $200,000 available for Coverage A and Coverage C losses. Loss claim payments are subject to a $100 statutory deductible per claim.
For new losses which occurred on or after November 1, 2011: Contact Homeowners’ Choice by calling toll free 1-866-324-3138. To check on the status of a claim which occurred on or after November 1, 2011, call 1-877-235-5076. For non-claim inquiries, consumers may call 1-888-210-5235.
For Louisiana Policyholders:
For losses which occurred prior to November 1, 2011: The Louisiana Insurance Guaranty Association (“LIGA”) is activated to help pay outstanding claims for Louisiana property and casualty policies. The processing and payment of pending claims will be made in accordance with the Louisiana statutes. For additional general information regarding LIGA, please visit the guaranty association’s website at http://www.laiga.org/. You may contact LIGA by calling 1-225-757-1688 or by mail at the following address:
Louisiana Insurance Guaranty Association
2142 Quail Run Drive
Baton Rouge, LA 70808
For losses which occurred on or after November 1, 2011: Contact Lighthouse Property Insurance Corporation by calling 1-877-324-3138. For non-claims inquiries, consumers may call 1-888-235-3837.
If I have general questions about the receivership of HomeWise, how do I contact the Florida Department of Financial Services which is the court-appointed Receiver of HomeWise?
You may contact the Receiver by using the "Contact Us" form (on the Receiver's website, www.myfloridacfo.com/division/Receiver) or by calling 1-800-882-3054 (Florida only) or 850-413-3081.