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Inspector General

Teresa Michael

Director of Audit

Leah Gardner

Director of

Captain Mike Shoaf

Office of Inspector General
200 East Gaines Street
Tallahassee, FL 32399-0312
Main Number
(850) 413-3112
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Business Process Improvement (BPI) Initiative


As part of its consulting activities, the Office of Inspector General has undertaken a long-term, enterprise-wide initiative to improve Department processes. The BPI Initiative is a proactive approach to safeguard the integrity of information and transactions entrusted to the Department through the identification of the Department's core functions, business processes and the risks that are inherent to those processes. The focus of the initiative is to comprehensively review business processes in each division and across the Department to identify possible inefficiencies in the operations and risks to the Department.