Volume 3, No. 9 - December 2014

In The Know

- Keeping you informed is what it's all about

Citizens Training for Personal Lines PolicyCenter

Citizens Property Insurance Corporation's PolicyCenter launch date for personal lines was December 8, 2014. PolicyCenter is replacing ePAS for all personal lines new-business submissions and renewals that are effective on or after February 1, 2015.

Citizens-appointed agents and their staff should complete all PolicyCenter training so they can service their personal lines customers and policies. Training is available on the Citizens Insurance Suite tab of the Training and Reference Materials page in the Agents section of their website.
Click here to read more information regarding this from Citizens >>

2015 Plan Year Registration Reminder and FFM Health Agent Registration Completion List

Even though open enrollment has begun, it is not too late for agents and brokers to complete the registration requirements for the 2015 plan year. There is no specific deadline; however, until you complete all of these requirements, you are not eligible to sell Marketplace products. If you completed Part I of the registration requirement (training, exams, and Agreements on the Medicare Learning Network) but have not yet completed Part II (creating an FFM user account and completing identity proofing on the CMS Enterprise Portal), there is still time to register at https://portal.cms.gov.

To confirm whether you have completed the registration requirements for the 2015 plan year, please reference the Plan Year 2015 Registration Completion List as of December 1, 2014.

This list contains the National Producer Numbers (NPNs) for agents and brokers who have completed FFM registration for the 2015 plan year. CMS posts this list at the start of each calendar month, reflecting data as of the prior calendar month. Users can search NPNs by clicking the arrow in cell A2, or by using the "Ctrl + F" (or "Command + F") keystroke. All NPNs are self-reported by the agent or broker during Part I of FFM registration, and should be validated against state and/or other National Association of Insurance Commissioners records to confirm state licensure.

Also, there is a new feature called "Find Local Help" on HealthCare.gov. This tool enables consumers to identify agents and brokers who can help them complete a Marketplace application. If you complete Part I and Part II of the FFM agent and broker registration requirements for the 2015 plan year, your name will appear in the search results when consumers enter their zip code or city and state to get personal help applying for health coverage. If you would like to change your information as it is displayed on the Find Local Help feature, please send an email to FFMProducer-AssisterHelpDesk@cms.hhs.gov.

Title Agencies: Update Your Info for the 2015 Administrative Surcharge

Subsection 624.501(27)(e)2, Florida Statutes, requires any title insurance agency licensed in Florida on January 1 of each year to remit an administrative surcharge of $200 to the Florida Department of Financial Services. Therefore, we are reminding all title agencies that the 2015 administrative surcharge due date will soon be approaching. NOTE: This surcharge is not related to the one imposed on each new policy written due to the receiverships of National Title Insurance Company and K.E.L. Title Insurance Group, Inc.

Any title insurance agency licensed in Florida on January 1, 2015, will be emailed a reminder a few days afterward to the agency's email address on file with the Department. To ensure you receive the invoice and avoid failing to pay by the January 30 due date, please log in to the MyProfile account for your title agency and make sure the correct email address is on file. While doing so, we also recommend you do the same for your individual MyProfile account.

Occasionally we discover agencies that were not aware of the reminder because of the retirement or termination of the employee assigned to monitor the email address provided to the Department. Failure to open the email sent by the Department containing the administrative surcharge reminder does not release an agency from the January 30 deadline. Please verify your information soon so this does not happen to you. If you need our assistance, you may contact us at Title@MyFloridaCFO.com to assist you through the steps to update your information. Be proactive; not reactive.

Failure to pay the surcharge on or before January 30, 2015 will result in administrative action and/or a fine, in addition to the original surcharge. Payment must be made securely online via the title agency's MyProfile account. Paper checks are not accepted.