Insurance Insights header
Volume 1, No. 5 - October 2012

Education Central

- Things to know about your continuing education

Save Your Postage, Save Your Time

You finally found time to break away from work and complete your CE course. Great!

Now what? Of course, you want to make sure the Department is made aware that you have successfully taken this CE course. If you are sending a copy of your certificates of completion to the Department to make certain of this, you may be unnecessarily spending time and money.

The mandatory certificate of completion given to you by the course provider is for your records. The responsibility to notify the Department falls on the course provider. The course provider has 21 days from the completion date to upload a roster. The course will automatically post to your records with the corresponding date of completion.

So how do I know if the course provider notified the Department? The Department has a database to track the completion of all approved CE courses. Each licensee must create their own MyProfile account to view their records, if they have not already. You may log in to your MyProfile account to securely check your continuing education requirements, verify the hours you have completed by reviewing your transcript, search for approved courses being offered and see important information about your license.

The Department encourages you to monitor your MyProfile account and make certain that your completed CE courses are updated.

What if the course provider has not notified the Department? If you find that a course was not updated to your account, it is best to contact the course provider immediately and make them aware.

If a course provider does not add you to the roster or you are unsuccessful in reaching them, contact the Department by emailing The Department may request your certificate of completion as documented proof of your course completion.

As always, if you believe that any course provider is not complying with their requirements outlined in the Florida Insurance Code, you are encouraged to inform us.

How to Search for Approved CE Courses

Looking for continuing education (CE) courses to be sure you get all your hours completed? Our online course search can easily help you out and lists those courses approved by the Department.

  1. Go to our website at
  2. Click on MyProfile on the left panel and log in to your account.
  3. Once in your MyProfile inbox, click on Locate at the top left. Then click on Future Course Offerings.
  4. Select the Course Authority for the type of license held or course you need to take.
  5. You can also make other choices, like Study Method and Location, to narrow your search results.
  6. If you click on Perform an Advanced Search, you will have additional options to narrow your search results, such as Course Date and Course Level.

Because many factors may affect your continuing education requirement (e.g. licenses held, number of years licensed, etc.), we encourage you to periodically check your MyProfile account to determine your individual continuing education compliance requirements and status. You will also be able to find more approved CE courses after logging in to your MyProfile account as the public search limits the results to the first 100 course offerings.

We wish you success as you continue to complete your hours to keep your knowledge current in an ever-changing insurance market. And remember, your CE compliance date is your DUE date, not your DO date.

Updated Study Manuals

The Department has just completed a review and approved revisions made to all the following study manuals used in preparation for examinations for licensure:

  • Life, Health, and Variable Annuity
  • General Lines
  • Adjusters
  • Surplus Lines
  • Title
  • Industrial Fire and Burglary

These manuals will be available for sale through the authorized vendors starting November 1, 2012.

Contact information for each authorized vendor may be found on the Department's website at

Education Providers: Conference Call Set for November 6

Please join us on November 6, 2012, 2:00pm - 3:00pm ET for the Education Bi-monthly Conference Call and Webinar. The first 250 callers will be able to participate. Documents for the conference call will be available at on or before November 2, 2012.

The agenda has discussion topics, which include the following:

  1. Self Study Submissions
  2. Information Required for Instructor Resume
  3. Course Ownership
  4. Information on Certificate of Completion
  5. Adding Course Authorities
  6. Exam Content Outline

To prevent any inadvertent change to the meeting URL address, the Department will email out the login URL and Passcode on Monday, November 5, 2012, if not earlier.

Any questions regarding the conference call can be addressed to

New Exam Content Outlines

Every year the Department, along with its exam vendor and subject matter experts in the industry, thoroughly review exams for licensure. This past year several changes were made to the content outline of some of the exams. These changes will impact exams that are taken January 1, 2013 or after.

Pre-licensing course providers are advised to update their study manual versions and be aware of the content outline changes. The new content outlines are available on Pearson VUE's website at

The Education Unit will have a brief discussion on the new content outlines during our November 6th conference call. For more information about our conference calls please continue to monitor your email, MyProfile notifications, and our website at

Education Providers: Monitor Your Contact Information

Have you had any changes in staff recently?

Education providers are reminded to monitor your contact information and lists with the Department through your MyProfile account. This includes adding and removing contacts and school officials from your records when appropriate.

Whenever someone new comes on board and will be acting as a school official, be sure to apply for them to be a school official on your account. Under the "Apply" menu tab found at the top of the home page of your MyProfile provider account, select 'School official'. Then fill out and submit the application.

When a school official leaves, be sure to email the Education Unit at with a request to remove that individual's approval as a school official on your account.

When was the last time you verified who is on your account? You can do that anytime. Under the "Maintenance" menu tab found at the top of the home page of your MyProfile provider account, select 'Contact List'. This will pull up a list of all individuals listed as school officials or contact persons. If there is anyone listed who is no longer a part of your company, please notify the Department immediately to have him/her removed.