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Division Director

Greg Thomas

Insurance Agent and Agency Services
200 East Gaines Street
Tallahassee, FL 32399-0318
Bureau of Licensing
(850) 413-3137
Bureau of Investigation
(850) 413-3136

Welcome to the Compliance Site

Bureau of Investigation

This site provides consumers and licensees with an overview of the investigative process as performed by the Division of Insurance Agent and Agency Services, Bureau of Investigation. You can use this portal to access: an explanation of the investigative process; laws and rules governing the practice of insurance; a description of the most common violations investigated; and links to industry-related information and consumer assistance sites.

Information for Licensees & Consumers

Consumer Information About Agent Investigations & Links to Assistance Sites

Basic Information for Consumers Link Consumer Resources Link Consumer Protection Link

Basic Information About Compliance Issues & Frequently Investigated Violations

Compliance Overview for Licensees LinkFAQ LinkFlorida Statutes LinkFlorida Adminstrative Code link

Frequently Investigated Allegations LinkRecent Enforcement Actions LinkTransfer or Surrender License Link

Links to Compliance Pages Relevant to Agents and Adjusters by License Type

Adjusters (PA and Company) Compliance LinkBail Bond Agents Compliance LinkGeneral Lines Agents and Customer Representatives Compliance Link

Life and Health Agents Compliance LinkTitle Agents Compliance Link

Links to Compliance Pages Relevant to Bail Bond, Insurance & Title Agencies

Bail Bond Agencies Compliance LinkInsurance Agencies Compliance LinkTitle Agencies Compliance Link

Helpful Information on Opening & Closing Bail Bond, Insurance, & Title Agencies

Opening an Entity

Opening a Bail Bond AgencyOpening an Insurance AgencyOpening a Title Agency

Closing an Entity

Closing a Bail Bond AgencyClosing an Insurance AgencyClosing a Title Agency

Links to Compliance Information for Navigators

Navigator BasicsFlorida Statutes - NavigatorsFlorida Adminstrative Code - NavigatorsFrequently Asked Questions - Navigators

Quick Links:

Centers for Medicare & Medicaid Link
Financial Industry Regulatory Authority Link
Invesitgative Process Map Link
NAIC State & Jursidiction Map