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Division Director

Greg Thomas

Insurance Agent and Agency Services
200 East Gaines Street
Tallahassee, FL 32399-0318
Bureau of Licensing
(850) 413-3137
Bureau of Investigation
(850) 413-3136

Compliance InformationBureau of Investigation

This site provides consumers and licensees with an overview of the investigative process and many functions performed by the Division of Insurance Agent and Agency Services, Bureau of Investigation.


Information for Licensees & Consumers

Consumer Information

Basic Information for Consumers Link Consumer Resources Link Consumer Protection Link

General Compliance Information

Compliance Overview for Licensees LinkFAQ LinkFlorida Statutes LinkFlorida Adminstrative Code link

Frequently Investigated Allegations LinkRecent Enforcement Actions LinkTransfer or Surrender License Link

Compliance Information for Agents and Adjusters

Adjusters (PA and Company) Compliance LinkBail Bond Agents Compliance LinkGeneral Lines Agents and Customer Representatives Compliance Link

Life and Health Agents Compliance LinkTitle Agents Compliance Link

Compliance Information for Agencies

Bail Bond Agencies Compliance LinkInsurance Agencies Compliance LinkTitle Agencies Compliance Link

Opening & Closing an Insurance Entity

Opening an Entity

Opening a Bail Bond AgencyOpening an Insurance AgencyOpening a Title Agency

Closing an Entity

Closing a Bail Bond AgencyClosing an Insurance AgencyClosing a Title Agency


Navigator BasicsFlorida Statutes - NavigatorsFlorida Adminstrative Code - NavigatorsFrequently Asked Questions - Navigators

Additional Links

Deoartment of Financial Services Home Page LinkFlorida Insurance Industry Links NAIC Map Page Link


Quick Links

Investigative Process Link   CMS Centers for MC/MA Services:  Guidelines for Broker Behavior

Investigative Process


Agent/Broker Behavior for Medicare Advantage and Prescription Drug Plan Marketing