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Division Director

Greg Thomas

Insurance Agent and Agency Services
200 East Gaines Street
Tallahassee, FL 32399-0318
Bureau of Licensing
(850) 413-3137
Bureau of Investigation
(850) 413-3136

Contact Us

If you need additional information about:

  • Licensing requirements
  • Determining if an agent, adjuster, or agency is licensed
  • Filing a complaint against an agent, adjuster, or agency
  • Any other insurance agent, adjuster, or agency related issue not found on this page please use the contact information below to find the best point-of contact for your needs.

To learn more about the division and its mission visit our "About Us" page.


Bureau of Licensing
200 East Gaines St.
Tallahassee, FL 32399-0319

Bureau of Investigation
200 East Gaines St.
Tallahassee, FL 32399-0320


General Inquiries - Agents, Adjusters and Agencies:

Education Inquiries - CE, Prelicensing, and Course Providers:

Compliance issues, licensees and insurers only:

Insurance Compliance Matters (not related to Licensing or Education):

Title Agents and Agencies:

Bail Bond Agents and Agencies:


Title Insurance Data Call

For questions about the filing process:

For all other questions about the data call:

File a Complaint or Get Consumer Assistance

Do you need to file an insurance complaint? The Division of Consumer Services is happy to assist you with your insurance questions and concerns or open a formal complaint. Click here to file an insurance complaint.