If you have flood coverage , flood claims can be reported directly to the National Flood Insurance Program (NFIP) at (888) 379-9531, or to the insurance agent or insurance company that wrote the coverage. Any flood claim loss should be reported as soon as possible. However, you have up to 60 days to report a flood loss to the NFIP National Flood Insurance Program , your insurance agent, or the insurance company that wrote the coverage.