General Financial Guides

Collections

Consumers are protected from harassment by collection agencies. This brochure explains your rights when dealing with debt collectors.

Form Instructions 21k

Complaint Form 1.7MB

Credit Scoring

Credit information plays a key role in most homeowners and automobile coverage and rates. Understanding how the system works is your best defense against costly and damaging mistakes.

English 142k 2008

Fight Fraud

Borrowing money for a home or car? Investing in stocks and securities? Insuring your family and possessions? Plenty of frauds and scams are ready to take advantage of you. Learn how to Fight Back Against Fraud in this brochure.

English 806KB 2009

Unclaimed Property

Unclaimed property is a financial asset that has been left inactive by its owner. Unclaimed money is deposited into the state school fund, where it is used for public education. There is, however, no statute of limitations, and citizens have the right to claim their property any time at no cost...

English 444k 2008

Young Consumers Guide

Your financial life is just beginning. Read here for tips dealing with purchasing a car and insurance, signing up for credit cards, and avoiding identity theft and predatory lending.

English 8.31MB 2009

Predatory Lending

Predatory lenders offer easy access to money but often use high-pressure sales tactics, inflated interest rates, outrageous fees, unaffordable repayment terms and harassing collection tactics. Changes in Florida law aim to crack down on predatory lenders who target those who can least afford to lose money.

English 1.7MB 2008

Spanish 1.7MB 2007

Creole1.3MB 2007

Surplus Lines

Surplus lines insurance is an alternative type of insurance coverage for consumers who cannot get coverage in the standard or “admitted” market. Standard companies will not write policies for unusual, high-risk situations. Read the brochure to learn more.

English 2MB 2005