QUICK LINKS
Consumer Helpline
1-877-MY-FL-CFO
(1-877-693-5236)
TDD line: 1-800-640-0886
Out of State: (850) 413-3089
Hours of operation:
8:00 am - 5:00 pm (EST)
Monday - Friday
The Division of Consumer Services help consumers make informed insurance and financial decisions. Our dedicated and experienced staff are continuously trained and informed about any changes that occur in the 26 different categories of insurance. Consumer Assistance and Protection is our Mission.
Do you want to Purchase Insurance coverage but need information concerning the process or how to protect yourself?
From comprehensive overviews to very specific answers, the Division of Consumer Services has a resource for you. Visit our Understanding Coverage page to download consumer guides, search a specific topic or ask a general insurance question in the insurance library, or view useful consumer quick tips on a variety of topics.
There are many ways to get in touch with us. Visit our Contact Us page to see which way is right for you.
Click here, for information.
Do you feel you’ve been unfairly treated in an insurance matter? Have you experienced an insurance claim and Need Our Help?
When disaster strikes, the Consumer Services team responds. Visit our Disaster Preparedness page to learn ways to insure, secure and recover from a natural disaster.
