QUICK LINKS
Consumer Helpline
1-877-MY-FL-CFO
(1-877-693-5236)
TDD line: 1-800-640-0886
Out of State: (850) 413-3089
Hours of operation:
8:00 am - 5:00 pm (EST)
Monday - Friday
The Division of Consumer Services help consumers make informed insurance and financial decisions. Our dedicated and experienced staff are continuously trained and informed about any changes that occur in the 26 different categories of insurance. Consumer Assistance and Protection is our Mission.
Do you want to Purchase Insurance coverage but need information concerning the process or how to protect yourself?
From comprehensive overviews to very specific answers, the Division of Consumer Services has a resource for you. Visit our Understanding Coverage page to download consumer guides, search a specific topic or ask a general insurance question in the insurance library, or view useful consumer quick tips on a variety of topics.
When disaster strikes, the Consumer Services team responds. Visit our Disaster Preparedness page to learn ways to insure, secure and recover from a natural disaster.
Do you feel you’ve been unfairly treated in an insurance matter? Have you experienced an insurance claim and Need Our Help?
There are many ways to get in touch with us. Visit our Contact Us page to see which way is right for you.
Click here, for information
The Department of Financial Services announces a public meeting to which all persons are invited.
DATE AND TIME: February 9, 2012 at 9:00 AM – 12:00 PM.
PLACE: St. Petersburg College, Seminole Campus, University Partnership Center, Digitorium, 9200 113th Street North, Seminole, FL 33772.
PURPOSE: To obtain input from neutral evaluators on a variety of topics pertaining to the neutral evaluation program in place pursuant to Section 627.7074, F.S. A copy of the agenda may be obtained by email request to the Neutral Evaluation Program at NeutralEvaluation@myfloridacfo.com, by mail at Department of Financial Services, Division of Consumer Services, Neutral Evaluation Program, 200 East Gaines Street, Tallahassee, FL 32399, or by calling at (850) 413-5818. Pursuant to the provisions of the Americans with Disabilities Act, any person requiring special accommodations to participate in this meeting is asked to advise the agency at least 5 days before the meeting by contacting the Neutral Evaluation Program at (850) 413-5818 or by email at NeutralEvaluation@myfloridacfo.com. If you are hearing or speech impaired, please contact the agency by calling 1-800-640-0886 (TDD).
