Unlicensed Insurance Agency Personnel
Unlicensed personnel have limited discretion as to how they can support the operations of an insurance agency. Permitted and prohibited activities are described in
of the Florida Administrative Code. Incidental activities and
compensation are two of the most important points to remember when
employing unlicensed personnel. Incidental activities as described
in the rules cannot exceed 10% of an employee's overall activities and
compensation cannot be made based on the individual production of
the unlicensed person. The following actions are
never allowable by
- Comparing insurance products; advising as to insurance needs or insurance matters; or interpreting policies or coverages.
- Binding new, additional, or replacement coverage for new or existing customers; or binding coverage on or recording additional property under existing policies.
- Soliciting the sale of insurance by telephone, in person, or by other communication. However, the unlicensed person may telephone persons to set appointments for licensed and appointed agents, customer representatives, or to obtain basic policy information as to existing insurance coverage. The unlicensed person may not engage in a substantive discussion of insurance products.
Ethically Placing Coverage Properly
You should know the policy language for the companies you are doing business with and make sure that
you fully understand the coverage. For example, if you have a
customer who has a sign for their business venture in their car's
rear window, you could be held liable if it is determined that you knew of the
sign and didn’t inquire with the customer about the need for
commercial coverage. The
company would most likely deny any claim as the vehicle was being
used for business purposes and not solely private passenger. Some
companies will not provide coverage if the vehicle is used for
business. Be cognizant that you are placing the proper coverage for
Reinstating a Suspended or Revoked License
If you ever have your license
suspended, you must file a reinstatement application via
MyProfile, submit new fingerprints (if previous fingerprint results are over 1 year
old) and pay the applicable application and fingerprint processing fee(s) at time of application. The suspended
licensee is required to reveal the administrative action on the reinstatement application or be subject to additional administrative action.
If your license is ever revoked, you will need to re-qualify and apply as a first time applicant after the two-year
revocation period, in which you would also need to reveal the administrative action on your application.
If a person has ever had a bail bond agent license revoked, they may not
apply for another bail bond license. [Sections
648.49, Florida Statutes]